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For Companies At a Glance
- Tasks: As a Sales Ambassador, you'll create amazing customer experiences and build lasting relationships.
- Company: Marc Jacobs is a globally recognised fashion brand founded in NYC, known for its innovative designs.
- Benefits: Enjoy a vibrant work environment, employee discounts, and opportunities for growth in the fashion industry.
- Why this job: Join a passionate team, embody a luxury brand, and make a real impact on customer journeys.
- Qualifications: 2 years of sales experience in luxury fashion, a flair for style, and a passion for exceeding targets.
- Other info: Fluency in English is essential; additional languages are a plus!
The predicted salary is between 24000 - 36000 £ per year.
Born in New York City in April 1963, Marc Jacobs attended the High School of Art and Design and graduated from Parson’s School of Design. As a design student, Jacobs was the recipient of some of the School’s highest honours including design student of the year. In 1984, The Marc Jacobs Label was founded along with business partner Robert Duffy and has since become a global brand.
Objective of the role
As a Sales Ambassador in one of our London stores, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.
Main Responsibilities
- Brand Ambassador
- Excite and install passion and pride for the brand
- Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
- Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines
- General Store VM/ Client Management
- Reflect the visual merchandising guidelines promoting the brand image
- Enhance customer service standards in store to ensure the best client journey
- Sales/ Business Monitoring
- Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
- Build and maintain a relationship with them
- Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
- Process the sale in a confident and professional manner
- Gather the client’s CRM details to enlarge your client book
- Drive your product knowledge by keeping up to date with fashion trends
- Update yourself on all product lines through research
- Ensure all Company policies and procedures are attended
- Support control and management of stock
Profile
- A minimum of 2 years’ experience in sales in a luxury, high fashion environment
- Experience in selling RTW / LG
- Passion for fashion and sales
- A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
- Excellent personal presentation – a Marc Jacobs Brand Ambassador
- Understanding of Retail KPIs
- A fluent level in English is essential and additional languages are an advantage
Sales Ambassador - Marc Jacobs - London employer: MARC JACOBS
Contact Detail:
MARC JACOBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Ambassador - Marc Jacobs - London
✨Tip Number 1
Familiarise yourself with Marc Jacobs' brand history and values. Understanding the brand's DNA will help you embody its image and communicate effectively with customers, showcasing your passion for the brand.
✨Tip Number 2
Stay updated on current fashion trends and Marc Jacobs' latest collections. This knowledge will enable you to engage customers with informed product recommendations and enhance their shopping experience.
✨Tip Number 3
Practice your customer service skills by role-playing different sales scenarios. Being able to confidently welcome clients and build relationships will set you apart as a Sales Ambassador.
✨Tip Number 4
Network with professionals in the luxury retail sector. Building connections can provide insights into the industry and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Sales Ambassador - Marc Jacobs - London
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research Marc Jacobs. Familiarise yourself with their brand values, product lines, and recent collections. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail and sales. Emphasise any achievements related to customer service and sales targets, as these are crucial for the Sales Ambassador role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for fashion and your understanding of the Marc Jacobs brand. Mention specific experiences that align with the responsibilities of the role, such as building client relationships and driving sales.
Showcase Your Personal Presentation: As a Sales Ambassador, personal presentation is key. Ensure that your application reflects your style and professionalism. Consider how you present yourself in your CV and cover letter, as this will give a first impression of your fit for the brand.
How to prepare for a job interview at MARC JACOBS
✨Know the Brand Inside Out
Before your interview, make sure you research Marc Jacobs thoroughly. Understand the brand's history, its core values, and current collections. This knowledge will help you demonstrate your passion for the brand and show that you're a true ambassador.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially in luxury fashion. Be ready to share specific examples of how you've exceeded sales targets and built strong client relationships. Highlighting your ability to drive sales while focusing on customer experience is key.
✨Dress the Part
As a Sales Ambassador, personal presentation is crucial. Dress in a way that reflects the brand's image and style. This not only shows your understanding of the brand but also sets the tone for how you will represent it in-store.
✨Engage with Enthusiasm
During the interview, convey your enthusiasm for fashion and the role. Engage with the interviewer by asking insightful questions about the brand and its future. This will demonstrate your genuine interest and commitment to being a part of the team.
