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- Tasks: Process customer orders and ensure smooth handling from start to finish.
- Company: Join Woodcraft NI, a company dedicated to exceptional service and teamwork.
- Benefits: Enjoy employee discounts, free parking, and a yearly bonus.
- Why this job: Be part of a supportive team while enhancing your career in a fast-paced environment.
- Qualifications: Previous experience in order processing is preferred; training will be provided.
- Other info: Full-time role, Monday to Friday, with a salary range of £26,000 - £32,000.
The predicted salary is between 22000 - 28000 £ per year.
As an Order Processor, you'll play a crucial role in ensuring the smooth and accurate handling of customer orders from receipt to creating purchase orders. You'll work closely with the sales and warehouse to maintain high standards of efficiency and customer satisfaction.
Responsibilities
- Accurately enter and process customer orders into our system
- Placing purchase orders through Sage (Training provided)
- Communicate with customers regarding order status, delivery updates, and queries
- Liaise with warehouse and logistics teams to ensure timely dispatch and delivery
- Monitor stock levels and inform relevant departments of any discrepancies or low inventory
- Handle order amendments, cancellations, and returns in a timely and professional manner
- Maintain detailed and accurate records of orders and transactions
- Support the wider operations team with general administrative duties as needed
Requirements
- Previous experience in order processing, administration, or a similar role preferred
- Excellent attention to detail and organisational skills
- Strong communication skills, both written and verbal
- Ability to multitask and manage time effectively in a fast-paced environment
- Experience using order management systems like Sage or KBB Connect (SMART) would be preferable, but training will be provided
- A team player with a customer-first mindset
Join Woodcraft NI as an Order Processor/Key account manager and contribute to our commitment to exceptional service while enhancing your career in a supportive environment.
Benefits:
- Employee discount
- Free parking
- On-site parking
- Yearly bonus
To apply please send us your up-to-date CV by clicking APPLY below.
Contact Detail:
IrishJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor
✨Tip Number 1
Familiarise yourself with order processing systems like Sage, as this will give you a head start. Even if you haven't used it before, showing that you're proactive in learning about the software can impress the hiring team.
✨Tip Number 2
Highlight your communication skills during any interactions, whether it's through networking or interviews. Being able to convey information clearly and effectively is crucial for the Order Processor role.
✨Tip Number 3
Demonstrate your attention to detail by preparing examples of how you've successfully managed orders or inventory in previous roles. This will show that you understand the importance of accuracy in this position.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations. This knowledge can help you tailor your approach and stand out during the application process.
We think you need these skills to ace Order Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order processing or administration. Emphasise your attention to detail, organisational skills, and any previous use of order management systems like Sage.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and customer-first mindset. Mention specific examples of how you've successfully handled orders or improved efficiency in past roles.
Highlight Relevant Skills: In your application, clearly outline your ability to multitask and manage time effectively. Provide examples of how you've worked in fast-paced environments and maintained high standards of customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Order Processor role.
How to prepare for a job interview at IrishJobs
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Order Processor. Familiarise yourself with order processing, customer communication, and inventory management. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Highlight Relevant Experience
If you've worked in order processing or a similar role before, be ready to discuss your experience. Share specific examples of how you've handled customer orders, managed stock levels, or resolved issues. This will show that you have the skills needed for the job.
✨Demonstrate Your Communication Skills
As an Order Processor, you'll need to communicate effectively with customers and team members. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you successfully communicated with a customer or resolved a query.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with, the tools they use, or how success is measured in the role. Asking thoughtful questions shows your interest in the position and helps you gauge if it's the right fit for you.
