Principal Experience Strategy Consultant - 12 month FTC (mat cover)
Principal Experience Strategy Consultant - 12 month FTC (mat cover)

Principal Experience Strategy Consultant - 12 month FTC (mat cover)

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic consulting initiatives and enhance user experiences for clients.
  • Company: GAIN Experience transforms digital experiences through creativity, data, and technology.
  • Benefits: Enjoy private medical insurance, life assurance, and discounts on various services.
  • Why this job: Join a creative team focused on meaningful impact and user-centric design.
  • Qualifications: Strong background in UX, product design, or experience delivery is preferred.
  • Other info: Flexible hybrid working with a friendly interview process.

The predicted salary is between 43200 - 72000 £ per year.

The Role: Experience Strategy Consultant (12 Month Fixed-Term Contract for Maternity Cover)

Location: Bristol or London

Hybrid Working: Yes (2 days a week in the office)

About the role

The Principal Strategy Consultant at GAIN Experience is responsible for leading on our strategic programmes of work and building strong relationships with clients to plan and deliver strategic roadmaps through best in class UX, Design and Tech. They also win new work and deliver industry leading thought leadership.

Requirements

What you'll be doing:

  • Lead strategic consulting initiatives, working directly with clients to assess and understand their experience design needs.
  • Conduct in-depth analysis of existing user experiences and identify areas for improvement and innovation.
  • Develop comprehensive experience strategies that align user needs with business objectives.
  • Collaborate with multidisciplinary teams to implement experience strategies and solutions.
  • Provide guidance and expertise in UX best practices to clients and team members.
  • Create compelling presentations that communicate findings, strategies, and recommendations effectively.
  • Be involved in contributions to proposal writing and new business development efforts.

Your passion for creating meaningful user experiences and your commitment to delivering value to clients will be at the forefront of your role.

What we're looking for:

We’re open-minded about background — we’re particularly keen to hear from people who have:

  • Strong experience in UX, Product, Service Design, or Experience Delivery
  • A strategic mindset, with the ability to zoom out and see the big picture
  • Experience engaging with clients or senior stakeholders
  • Confidence facilitating workshops and synthesising insights
  • An interest in mentoring or supporting others’ growth
  • A commercial eye — or willingness to build those muscles

You don’t need to have done this exact job before — if you’ve got transferable skills and are curious about the role, we’d love to have a conversation.

How you'll work

  • Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You’re analytical with the ability to investigate and resolve.
  • Pushing boundaries: You’ll make the most efficient use of technology, suggesting process improvements.
  • The power of our imagination: You're a problem solver who goes the extra mile. You’ll know the best approach to take with clients to get results.
  • Making it happen: You’re proactive and you know you can make a difference. You use your sound judgement when making decisions and you take responsibility for your decisions and actions.
  • Putting people first: You’ll build effective relationships with people, internally and externally, understanding both business and client needs.

About Nomensa

Nomensa is a strategic experience design agency. Combining our experience in psychology, interaction design and technology, we transform digital experiences.

This is where it gets interesting … We are now GAIN. GAIN is a creative-led, insight-driven company that blends data, tech and creativity to create meaningful impact, with a workforce of 650 people worldwide. Joining forces with sister agencies Bunnyfoot, Catch, and Access, Nomensa are now GAIN Experience. As the digital experience focused part of that group, our purpose stays the same: to put your users at the heart of everything we do and help businesses grow stronger, smarter, and faster.

Our benefits for UK employees include:

  • Private Medical Insurance BUPA
  • Life Assurance
  • Income protection
  • Employee Assistance Programme
  • Cycle to Work salary sacrifice scheme
  • Tech & Wearables salary sacrifice scheme
  • Octopus EV Scheme
  • Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing

The Application Process:

The closing date for applications is: 23rd June 2025

  1. 15-minute intro call with the hiring manager or a member of the people team
  2. Two interview stages, including a task (P.s. our interviews tend to be more friendly and relaxed than most, just like our culture)

Interview Adjustments - We will do everything possible to create the best experience for candidates, however we appreciate interviews can be challenging. So, please let us know if we can make any adjustments to make you more comfortable or confident. The above also applies once successful, if you require any reasonable adjustments to ensure a smooth transition into your new role, please highlight this with us during onboarding.

GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Principal Experience Strategy Consultant - 12 month FTC (mat cover) employer: Catch Digital

GAIN Experience is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid working model in vibrant locations like Bristol and London. With a strong focus on collaboration and innovation, employees benefit from comprehensive health insurance, a supportive work culture, and opportunities to engage in meaningful projects that drive user-centric design. The company fosters a creative environment where curiosity and strategic thinking are encouraged, making it an ideal place for those looking to make a significant impact in the field of experience strategy.
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Contact Detail:

Catch Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Principal Experience Strategy Consultant - 12 month FTC (mat cover)

✨Tip Number 1

Familiarise yourself with the latest trends in UX and experience design. Being well-versed in current methodologies and tools will not only help you during interviews but also demonstrate your commitment to the field.

✨Tip Number 2

Network with professionals in the industry, especially those who work at GAIN or similar companies. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss your previous experiences in leading strategic initiatives. Be ready to share specific examples of how you've successfully engaged with clients and delivered impactful solutions, as this aligns closely with the role's requirements.

✨Tip Number 4

Practice your presentation skills, as creating compelling presentations is a key part of the role. Consider rehearsing with friends or colleagues to refine your ability to communicate findings and strategies effectively.

We think you need these skills to ace Principal Experience Strategy Consultant - 12 month FTC (mat cover)

User Experience (UX) Design
Product Design
Service Design
Experience Delivery
Strategic Thinking
Client Engagement
Stakeholder Management
Workshop Facilitation
Data Analysis
Presentation Skills
Proposal Writing
Mentoring and Coaching
Commercial Awareness
Problem-Solving
Relationship Building

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in UX, Product, Service Design, or Experience Delivery. Use specific examples that demonstrate your strategic mindset and ability to engage with clients.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating meaningful user experiences. Mention how your skills align with the role's requirements and express your enthusiasm for working with GAIN Experience.

Showcase Your Analytical Skills: In your application, provide examples of how you've conducted in-depth analysis of user experiences in previous roles. Highlight any innovative solutions you proposed and the impact they had on the business.

Prepare for Interviews: Since the interviews are described as friendly and relaxed, prepare to discuss your experiences in a conversational manner. Think about how you can demonstrate your problem-solving abilities and your approach to building effective relationships with clients.

How to prepare for a job interview at Catch Digital

✨Showcase Your Strategic Mindset

During the interview, be prepared to discuss your approach to strategic consulting. Share examples of how you've assessed user experience needs and developed comprehensive strategies that align with business objectives.

✨Demonstrate Your UX Expertise

Highlight your experience in UX, Product, or Service Design. Be ready to provide insights into best practices and how you've implemented them in past projects, showcasing your ability to lead multidisciplinary teams.

✨Engage with Confidence

Since the role involves client engagement, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've facilitated workshops or synthesised insights from client interactions in previous roles.

✨Prepare Compelling Presentations

As creating presentations is part of the job, think about how you can effectively communicate your findings and recommendations. Bring examples of past presentations to demonstrate your ability to convey complex information in an engaging way.

Principal Experience Strategy Consultant - 12 month FTC (mat cover)
Catch Digital
Location: London
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  • Principal Experience Strategy Consultant - 12 month FTC (mat cover)

    London
    Full-Time
    43200 - 72000 £ / year (est.)
  • C

    Catch Digital

    50-100
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