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- Tasks: Support daily operations, ensuring members have a safe and enjoyable experience.
- Company: Join Europe's leading premium health and wellness group, dedicated to member satisfaction.
- Benefits: Enjoy free club membership, discounts on food, and career advancement opportunities.
- Why this job: Be part of a thriving team that values inclusivity and personal growth.
- Qualifications: Passion for customer service and strong teamwork skills are essential.
- Other info: Emergency Response Qualification is a plus but not required.
The predicted salary is between 24000 - 36000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Operations Assistant to join our team! As Operations Assistant, your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week. This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you: As an Operations Assistant, we are looking for someone who:
- Has an overall passion for customer service
- A team player, with strong communication and collaboration skills
- Ability to work in a fast-paced environment
- An Emergency Response Qualification is desirable but not essential for this role.
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Operations Assistant employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Show your passion for customer service during any interactions you have with us. Whether it's through networking or informal chats, let your enthusiasm shine through, as we value team members who genuinely care about our members' experiences.
✨Tip Number 2
Highlight your teamwork skills by sharing examples of how you've collaborated effectively in previous roles. We’re looking for someone who can support various departments, so demonstrating your ability to work well with others will set you apart.
✨Tip Number 3
Familiarise yourself with the health and wellness industry. Understanding current trends and challenges can help you engage in meaningful conversations with our team, showing that you're not just interested in the role but also in contributing to our mission.
✨Tip Number 4
If you have an Emergency Response Qualification, make sure to mention it in discussions. Even though it's not essential, having this qualification can demonstrate your commitment to safety and readiness to handle emergencies, which is a plus for us.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and teamwork. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a fast-paced environment.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for joining the team. Mention specific examples of how you've contributed to a positive experience in previous roles, and why you believe you would be a great fit for their culture.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Operations Assistant role.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Teamwork Skills
Since this role requires strong collaboration, be prepared to discuss your experiences working in teams. Highlight situations where you successfully collaborated with others to achieve a common goal.
✨Prepare for Fast-Paced Scenarios
The environment is fast-paced, so think of examples from your past where you thrived under pressure. Discuss how you prioritised tasks and maintained a positive attitude while managing multiple responsibilities.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Be ready to explain why you want to be part of their team and how you can contribute to creating an inclusive and thriving environment.
