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For Companies At a Glance
- Tasks: Engage and grow the Google Champions community while driving advocacy for Google Pixel products.
- Company: Join Acosta Europe, partnering with Google to shape innovative marketing strategies.
- Benefits: Enjoy a collaborative culture, remote work options, and exposure to global campaigns.
- Why this job: Be part of a vibrant team that inspires creativity and supports personal growth.
- Qualifications: 2+ years in community management or advocacy; retail experience preferred; strong communication skills required.
- Other info: This is a full-time, permanent role based in the UK.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Community Manager - Google - Disrupt role at Acosta. Your career starts with Acosta Europe. In partnership with Google, we’re on the hunt for a creative and digitally-savvy Community Manager to ignite the Google Champions community. This role is about boosting engagement and driving advocacy for Google Pixel products among retail sales associates.
About The Role
You’ll be the driving force for content and collaboration, fostering a vibrant online space while partnering with sales and marketing teams to deliver impactful training and sales incentives. If you’re a skilled communicator, community builder, and tech enthusiast with experience in retail or advocacy, we want to hear from you.
Primary Responsibilities
- Cross-Functional Collaboration: Build strong relationships with teams across sales, field, ops, marketing, and devices. Align on messaging and content by working together on success stories, product updates, and campaign integration.
- Community Growth & Engagement: Manage and grow a vibrant retail sales community. Foster knowledge sharing, peer support, and positive engagement across all relevant retail channels.
- Content Strategy & Distribution: Lead the creation and rollout of targeted, engaging content for retail associates. Cascade key updates, tips, and news using formats like videos, infographics, quizzes, and blog posts, in partnership with local marketing.
- Training & Advocacy: Co-create impactful training with field and marketing teams. Equip sellers to become confident Pixel advocates through education, incentives, and recognition programs.
- Influencer & Relationship Management: Nurture strong ties with key sellers and community influencers. Act as the bridge between Google and retail teams, ensuring two-way communication and amplifying program reach.
- Sales Activation & Incentives: Drive Google Pixel sell-out by launching effective engagement and incentive initiatives. Track and optimize impact in collaboration with sales ops.
- Social Media & Community Building: Execute social media strategies to inform, excite, and connect the community. Run interactive events like contests and Q&As to deepen engagement.
- Data & Insights: Monitor KPIs, analyse trends, and generate reports to guide improvements and demonstrate program impact.
- Platform Management: Oversee the community platform. Gather feedback to refine features and improve user experience.
What We’re Looking For
- 2+ years of experience in training, advocacy, community management, or a related field.
- 3+ years of proven experience in retail, carrier, or retailer sales is highly preferred.
- Excellent speaking and writing skills, with the ability to create engaging content and deliver compelling presentations.
- Ability to build rapport and foster strong relationships across various teams.
- Strong organisational and time-management skills, with the ability to manage multiple projects simultaneously.
- Passion for technology and the Google brand, particularly Google Pixel products.
- Proficiency in social media platforms, online community moderation and community management tools.
- Proficiency in Google Suite is essential for reporting, content creation, and internal communication.
- Remote worker, UK-based.
What We Offer
- A unique opportunity to work with two world-class organisations: Acosta Europe and Google.
- A collaborative, forward-thinking culture that supports growth and creativity.
- Exposure to global campaigns, innovative projects, and next-generation marketing strategies.
Ready to inspire the next generation? Apply now and bring your content vision to life with Acosta Europe and Google.
Community Manager - Google - Disrupt employer: Acosta
Contact Detail:
Acosta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager - Google - Disrupt
✨Tip Number 1
Familiarise yourself with Google Pixel products and their unique selling points. Being able to discuss these confidently will show your passion for the brand and help you connect with retail sales associates.
✨Tip Number 2
Engage with online communities related to Google and retail advocacy. This will not only expand your network but also give you insights into what excites and motivates retail associates.
✨Tip Number 3
Showcase your experience in community management by sharing examples of successful engagement strategies you've implemented in the past. This could be through social media campaigns or community events.
✨Tip Number 4
Prepare to discuss how you would measure the success of community engagement initiatives. Having a clear understanding of KPIs and data analysis will demonstrate your strategic thinking and ability to drive results.
We think you need these skills to ace Community Manager - Google - Disrupt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management, retail, and advocacy. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and the Google brand. Share specific examples of how you've successfully engaged communities or driven advocacy in previous roles.
Showcase Your Communication Skills: Since excellent speaking and writing skills are crucial for this role, consider including links to any content you've created, such as blog posts or social media campaigns, to showcase your ability to engage an audience.
Highlight Relevant Tools and Platforms: Mention your proficiency with community management tools and Google Suite in your application. This will show that you're well-equipped to handle the responsibilities of the role effectively.
How to prepare for a job interview at Acosta
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology and specifically for Google Pixel products. Share any personal experiences or projects that highlight your interest in tech, as this will resonate well with the interviewers.
✨Demonstrate Community Management Skills
Prepare examples of how you've successfully built and engaged communities in the past. Discuss specific strategies you used to foster engagement and collaboration, as this role heavily relies on community growth and interaction.
✨Highlight Cross-Functional Collaboration
Be ready to discuss your experience working with various teams, such as sales, marketing, and operations. Provide examples of how you aligned messaging and content across departments to achieve common goals.
✨Prepare Engaging Content Ideas
Think about creative content strategies you could implement for retail associates. Be prepared to share ideas for videos, infographics, or interactive events that could boost engagement within the Google Champions community.
