Store Manager London, England, United Kingdom

Here at Nothing, we are building a world where tech is fun again. We are gathering the creative and the curious, those that are passionate enough to question the old and embrace the new. In return, you will be part of a movement, contributing to a global ecosystem of products that bring joy to people's lives.

The Role: We’re looking for a dynamic, customer-focused Store Manager to lead our retail team located at our flagship store in the heart of Soho. In this role, you’ll oversee daily operations, drive sales, and ensure the highest standard of customer experience in line with the Nothing brand.

Responsibilities:

• Team Leadership: Lead, motivate, and develop a team to deliver outstanding customer service and be ambassadors for the Nothing brand.
• Sales Performance: Set and achieve sales targets, optimise product displays, and implement strategies to drive sales growth.
• Launch Activations: Plan and execute launch activations from limited drops to cultural moments to drive launch hype and sales.
• Customer Experience: Ensure an exceptional and personalised shopping experience while resolving customer concerns.
• Store Operations: Oversee store opening/closing, inventory management, stock ordering, and store maintenance.
• Reporting: Manage work schedules, provide regular sales reports, inventory reports and manage the store P&L.

Requirements:

• Experience: 3+ years of retail management experience (tech or premium brands preferred).
• Leadership: Strong leadership and team management skills, with a proven ability to motivate and develop staff.
• Customer Service: Excellent customer service skills with a passion for creating memorable experiences.
• Sales & Performance: Ability to drive sales, set targets, and analyze performance metrics.
• Communication: Strong communication skills, both written and verbal.
• Tech-Savvy: Comfort with retail management systems, inventory software, and point-of-sale systems.
• Organisation: Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
• Flexibility: Willingness to work weekends, evenings, and holidays as needed.

We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcoming employer for all candidates.