Hospitality Sales Representative
Hospitality Sales Representative

Hospitality Sales Representative

Bournemouth Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales by building relationships and making 40 calls daily.
  • Company: Join a Premier League club with a rich history and exciting future.
  • Benefits: Enjoy free parking, subsidised lunches, discounts, and paid volunteer days.
  • Why this job: Be part of a dynamic team in a vibrant sports environment with growth opportunities.
  • Qualifications: Sales experience preferred; a degree in business or sports management is a plus.
  • Other info: Promote mental health and inclusivity while working in a supportive atmosphere.

The predicted salary is between 28800 - 43200 £ per year.

Location: Bournemouth

Salary: Competitive

Hours: 40 hours per week (Part Time may be considered)

Having established the start of an exciting new chapter in their long and storied history since a takeover in 2022 by chairman Bill Foley, the club has seen significant investment committed towards sustaining Premier League status. The construction of a state:of:the:art training facility alongside the arrival of promising young talent from top clubs around Europe have provided the club with a fantastic platform from which to build its on:field expectations.

The Role

  • Meet and exceed individual and team new business revenue goals
  • Establish foundation for hospitality and premium seating relationships
  • Sell upgrades, add:ons, and ask for referrals
  • Build strong relationships with acquired account base through proactive communication including seat visits, phone calls, emails, meetings and other touchpoints
  • Make a minimum of 40 outbound sales calls per day
  • Effectively communicate all team happenings, events, and available inventory
  • Be proactive, respond to and resolve all customer complaints, requests, and inquiries from account base; handle difficult situations in a calm and professional manner
  • Ensure ticket member information and data are accurate and complete for accounts
  • As a member of staff to ensure in all matters, you follow and actively promote the clubs mental health policies and practices to ensure an open, non:judgmental and inclusive environment for everyone engaged with the club.
  • As a member of staff to ensure that you to adhere to the clubs safeguarding policies and procedures and are committed to their safeguarding values, creating a safe and positive environment for all those who interact with the club.
  • Obligation to adhere to the clubs health and safety policy and procedures.
  • As a member of staff to ensure in all matters you follow and actively promote the clubs equality policies and practices to ensure a welcoming, safe and inclusive environment for everyone engaged with the club

Essential

Skills and Qualifications

  • Telesales/Phone:based sales experience
  • Target:driven and confident communicator
  • Problem Solver, Creative, Detail Orientated, Team Player
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues

Desirable

  • Degree in business/sales/marketing/sports management or similar concentration
  • Minimum of 1:2 years sales/service experience, preferably in sports/entertainment

Benefits

  • Free onsite parking.
  • Season ticket and allocation of complimentary/purchased tickets.
  • Subsidised lunches and complimentary healthy snacks throughout the day.
  • Discounts at the club Superstore.
  • Access to Health Cash Plan with Simplyhealth.
  • Employee Assistance Programme
  • Contribution towards eye tests and glasses.
  • Discounts and benefits from partners and local businesses.
  • Club pension and Life Assurance Scheme.
  • Paid parental leave (bank of five days per year).
  • Club events or other social events throughout the year run by their club social team.
  • Paid volunteer opportunities (2 days per year).
  • Paid days leave on your birthday.

If you feel you are a suitable candidate and would like to work for this reputable company, please proceed through the following link to be redirected to their website to complete your application.

afcb/club/careers

The Club reserves the right to close this vacancy before the proposed deadline should it deem appropriate.

The Club is an equal opportunities employer and ensures staff and volunteers are able to achieve their full potential. #J-18808-Ljbffr

Hospitality Sales Representative employer: TipTopJob

Join a dynamic and forward-thinking club in Bournemouth, where your role as a Hospitality Sales Representative will not only drive business success but also contribute to a vibrant and inclusive work culture. With competitive benefits including free onsite parking, subsidised lunches, and opportunities for personal growth through paid volunteer days, you'll be part of a team that values mental health, equality, and community engagement. This is an exciting opportunity to thrive in a supportive environment while being part of a club committed to excellence both on and off the field.
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Contact Detail:

TipTopJob Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Sales Representative

✨Tip Number 1

Familiarise yourself with the club's history and recent developments, especially since the takeover in 2022. Understanding the club's vision and goals will help you align your sales strategies with their objectives during interviews.

✨Tip Number 2

Practice your telesales skills by simulating outbound calls. Aim to exceed the target of 40 calls a day, as this will demonstrate your commitment and ability to meet sales goals when you get the chance to showcase your skills.

✨Tip Number 3

Network with current or former employees of the club or similar organisations. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.

✨Tip Number 4

Prepare examples of how you've successfully built relationships in previous roles. Highlight your problem-solving skills and how you've handled difficult situations, as these are crucial for the hospitality sales representative role.

We think you need these skills to ace Hospitality Sales Representative

Telesales Experience
Target-Driven
Confident Communication
Problem-Solving Skills
Creativity
Attention to Detail
Team Player
Relationship Building
Interpersonal Skills
Proactive Communication
Customer Service Skills
Ability to Handle Difficult Situations
Data Accuracy and Management
Knowledge of Health and Safety Policies
Understanding of Equality Policies

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hospitality Sales Representative position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in telesales or phone-based sales. Use quantifiable achievements to demonstrate your success in meeting targets and building relationships.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the club. Highlight your problem-solving abilities and interpersonal skills, and provide examples of how you've successfully built relationships in previous roles.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at TipTopJob

✨Know Your Product

Familiarise yourself with the club's history, recent developments, and the hospitality services they offer. Being able to discuss these confidently will show your genuine interest in the role.

✨Demonstrate Sales Skills

Prepare to showcase your telesales experience by discussing specific examples of how you've met or exceeded sales targets in the past. Highlight your ability to build relationships and handle objections effectively.

✨Showcase Problem-Solving Abilities

Be ready to discuss scenarios where you've successfully resolved customer complaints or difficult situations. This will demonstrate your problem-solving skills and your ability to maintain professionalism under pressure.

✨Emphasise Teamwork and Communication

Since the role involves working closely with colleagues and clients, be prepared to talk about your teamwork experiences. Share examples of how you've communicated effectively in a team setting to achieve common goals.

Hospitality Sales Representative
TipTopJob
Location: Bournemouth
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  • Hospitality Sales Representative

    Bournemouth
    Full-Time
    28800 - 43200 £ / year (est.)
  • T

    TipTopJob

    50-100
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