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For Companies At a Glance
- Tasks: Manage invoice reconciliation and support fleet operations with excellent communication.
- Company: Join YTL UK, a diverse group with a strong reputation in infrastructure and community development.
- Benefits: Enjoy up to 28 days holiday, career progression, healthcare packages, and discounts from 3,000 retailers.
- Why this job: Be part of a supportive team that values diversity and offers real career growth opportunities.
- Qualifications: 5 GCSEs at grade C or above, strong communication skills, and proficiency in Microsoft Office.
- Other info: Flexible working options and a unique chance to work with major clients.
The predicted salary is between 24000 - 36000 £ per year.
We have an opportunity for a Fleet Support Administrator to join us and deal with all aspects of the invoice reconciliation process. The ideal candidate will have excellent customer service skills and be able to build trusted relationships with site personnel and work constructively with other members of the team. The role involves working closely with major clients, so you will have to liaise with other depots/locations, so excellent communication skills are required.
What you'll do
- Work closely with Fleet and Fleet Hire teams to resolve any invoice queries that may arise and close them within a tight schedule.
- Ensure issues are resolved in a timely manner, reporting monthly to the Fleet and Plant Support Manager on all transactions and issues.
- Update Syrinx (Fleet Hire Computer) and Tranman (Fleet Computer).
- Maintain company records.
- Produce monthly reports for the Fleet and Plant Support Manager.
- Liaise with suppliers and customers at all levels.
- Facilitate the administration process for monthly consolidated applications and invoices.
What you'll need
- A minimum of 5 GCSEs (or equivalent) at grade C or above including English and Maths.
- The ability to communicate at all levels including excellent telephone manner with suppliers and internal customers.
- Honest and reliable.
- Numerate with excellent attention to detail.
- Good administration and organisational skills.
- The ability to handle difficult situations.
- Practical and hands-on approach.
- Work well alone and as part of a team.
- Computer literate and competent using Microsoft Word, Excel and Access.
- The ability to set up and maintain office systems.
- Report writing skills.
- You must be able to demonstrate proof of skills gained and eligibility to work in the UK.
What you'll receive
- A combined pension contribution of up to 20%.
- Career progression and professional development opportunities.
- 25 days' holiday rising to 28 with length of service.
- The opportunity to buy up to ten days' holiday and sell up to five every year.
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- A new electric car in exchange for part of your gross salary, subject to conditions.
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- An interactive health and wellbeing platform.
- Support from mental health first aiders.
- A £1,000 referral fee if you recommend someone to work for us.
Who we are
YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include: Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West; YTL Developments – a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community; YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors; YTL Arena – the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space plus a number of other retail, environmental and specialist businesses.
Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group. We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.
Fleet Support Administrator employer: YTL UK
Contact Detail:
YTL UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Support Administrator
✨Tip Number 1
Familiarise yourself with the invoice reconciliation process and the software mentioned in the job description, such as Syrinx and Tranman. This knowledge will not only help you understand the role better but also demonstrate your proactive approach during interviews.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since you'll be liaising with suppliers and internal customers, practice clear and concise communication to ensure you can handle queries effectively.
✨Tip Number 3
Showcase your customer service experience by preparing examples of how you've built relationships in previous roles. This will highlight your ability to work constructively with team members and site personnel.
✨Tip Number 4
Research YTL UK and its various sectors to understand their operations better. Being knowledgeable about the company will allow you to tailor your responses during interviews and show your genuine interest in the role.
We think you need these skills to ace Fleet Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Fleet Support Administrator role. Emphasise your customer service skills, attention to detail, and any experience with invoice reconciliation or administration.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to build relationships. Mention specific examples of how you've successfully resolved issues in previous roles, particularly in a team environment.
Highlight Relevant Qualifications: Clearly list your GCSEs or equivalent qualifications, especially in English and Maths, as these are essential for the role. If you have additional certifications related to administration or finance, be sure to include those too.
Showcase Your Technical Skills: Mention your proficiency in Microsoft Word, Excel, and Access. If you have experience with specific software like Syrinx or Tranman, highlight this to demonstrate your readiness for the role.
How to prepare for a job interview at YTL UK
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to build trusted relationships.
✨Communicate Clearly and Confidently
Given the need for strong communication skills, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions that highlight your ability to liaise effectively with various stakeholders.
✨Demonstrate Attention to Detail
As the position involves invoice reconciliation and report writing, be ready to discuss how you ensure accuracy in your work. You could mention any tools or methods you use to maintain high standards in your administration tasks.
✨Prepare for Teamwork Scenarios
The job requires working closely with different teams. Think of examples where you've successfully collaborated with others to resolve issues or complete projects. This will show your ability to work well both independently and as part of a team.
