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- Tasks: Support and maintain tech in offices, classrooms, and homes while providing daily IT support.
- Company: Join Witherslack Group, the UK's top-rated provider for special education and care.
- Benefits: Enjoy 35 days holiday, flexible benefits, medical cover, and high-street discounts.
- Why this job: Make a real difference in young people's lives while working in a diverse and supportive environment.
- Qualifications: Solid expertise in Microsoft systems, iPad support, networking, and hardware/software troubleshooting required.
- Other info: A driving license is essential as you'll visit various sites across Lancashire.
The predicted salary is between 24000 - 36000 £ per year.
Up to £30,000 + excellent benefits. Based at our sites across the Lancashire area. Looking for a job where you can support creating brighter futures? Want to take care of our tech and help to do something extraordinary? Join us in our IT Field Technician role and you can do both.
We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. For children with complex needs, the level of care and education we provide must go above and beyond. That’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence and market-leading OFSTED ratings.
Our IT Technicians dazzle our end users every day by installing, maintaining, or fixing technology in their offices, classrooms, and homes while offering them daily support and expertise to support them in their goal of providing aspirational environments for all our young people. A Driving License is a requirement for this role as you will be visiting sites across the region, providing friendly, proactive IT support which will help our teams to create brighter futures. You’ll install equipment and keep it well maintained, and when problems arise, you will troubleshoot and diagnose to help keep everything up and running across the Witherslack Group.
Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds, and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage, and inspire our young people to be themselves. We’ll give you the chance to build an exciting career in a fast-growing organisation, where you’re free to achieve your potential.
You will need to have solid expertise in the following key areas:
- Microsoft Operating systems and Microsoft Office Applications
- iPad support (preferably in an educational environment)
- Networking knowledge
- Hardware and software
For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get:
- 35 days holiday (including bank holidays)
- Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension, and life insurance
- A host of wellbeing tools and advice including employee assistance
- Medical cover so you can claim back the cost of things like an optician or dentist appointment and a host of high-street discounts
- Beautiful working environments with the very best facilities
- A recommend a friend scheme that offers a £2,000 bonus every time
The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.
IT Technician employer: WG060 Witherslack Group Ltd
Contact Detail:
WG060 Witherslack Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Operating systems and Office Applications. Being able to demonstrate your hands-on experience with these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in educational environments, especially with iPad support. This will resonate well with the hiring team, as they are looking for someone who understands the unique challenges of tech support in a learning context.
✨Tip Number 3
Prepare to discuss your troubleshooting skills and provide examples of how you've resolved technical issues in the past. The ability to articulate your problem-solving process can set you apart from other candidates.
✨Tip Number 4
Since a driving license is required for this role, ensure you mention your availability and willingness to travel between sites. This shows your commitment to providing proactive support across the region.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to IT support, particularly in Microsoft Operating systems, Office Applications, and iPad support. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting young people and your commitment to providing excellent IT service. Mention how your skills can contribute to the mission of Witherslack Group.
Highlight Relevant Qualifications: If you have any certifications or qualifications related to IT, such as networking knowledge or hardware/software expertise, be sure to include these in your application. They can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for an IT Technician role.
How to prepare for a job interview at WG060 Witherslack Group Ltd
✨Show Your Technical Skills
Be prepared to discuss your expertise in Microsoft Operating systems, Office applications, and iPad support. You might be asked to solve a technical problem on the spot, so brush up on your troubleshooting skills.
✨Demonstrate Your Passion for Education
Since this role involves supporting young people with complex needs, express your enthusiasm for making a positive impact in their lives. Share any relevant experiences that highlight your commitment to education and care.
✨Highlight Your Customer Service Skills
As an IT Technician, you'll be interacting with staff and students regularly. Emphasise your ability to provide friendly, proactive support and how you handle challenging situations with patience and professionalism.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the team dynamics, the technology used, and the specific challenges faced in the role. This demonstrates your eagerness to understand how you can contribute effectively.
