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- Tasks: Support and enhance Yardi Voyager technology for European operations.
- Company: Join CBRE, the world's largest commercial real estate services firm.
- Benefits: Enjoy a collaborative culture, global resources, and continuous learning opportunities.
- Why this job: Be part of innovative solutions that shape the future of real estate.
- Qualifications: Experience with Yardi technology and finance roles; fluency in English required.
- Other info: Open to diverse backgrounds; travel within EMEA may be required.
The predicted salary is between 43200 - 72000 £ per year.
This position is full time, permanent and can be based anywhere in the UK or EMEA region.
POSITION SUMMARY
This role is required to support and improve the Yardi Voyager technology operating model within EMEA (CBRE European countries). Increasing efficiency, improving quality, enhancing the end user experience.
The primary responsibility will be to support daily European business operations and, where applicable, the roll out and increased utilisation of EMEA’s strategic client accounting solution, Yardi Voyager, along with working on the automation of other functions with Property Management & Accounting.
DUTIES AND RESPONSIBILITIES
REPORTING
- Responsible for delivering reporting requests assigned in line with Business transformation, Product team processes and OLAs (operating level agreements)
- Specification and requirement gathering for Pan-European, Client and internal reporting for CBRE European countries.
- Demonstrate Yardi business processes knowledge by understanding reporting technical specifications provided by internal/external stakeholders.
- Ensuring appropriate approvals are present and collaborate with Yardi Reporting Lead in the creation of Statement of works and change requests (SOWs &/CRs) where applicable.
- Testing and validity check for all Pan-European, Client and internal reporting requests.
- Stakeholder management and collaboration e.g. D&T, Business teams, 3rd party service and software providers.
- Demonstrate extensive knowledge of Yardi Voyager both business processes, and technical reporting.
- Accountable for ensuring agreed delivery dates are met, or escalated and documented.
- Responsible for prioritising workload in line with business priority (Client, Pan-European, Internal).
- Responsible for ensuring status and updates are kept current in applicable platform advised by Yardi Reporting lead.
TICKETS/SUPPORT
- Provides 3rd line support to European business users for the PMA Yardi Voyager platforms using in-house Service Desk ticket system in line with OLAs. (operating level agreements)
- Prioritizes and analyses Yardi Voyager issues/incidents raised by 1st line support teams.
- Demonstrate ability to assign tickets back to 1st line support team inline with documented process (Service catalogue) within a timely manner.
- Responsible for working with wider team on Yardi implementations, upgrades, new functionality, and integrity testing upon request of Yardi reporting lead/Lead business analyst.
- Demonstrate the ability to participates in the change process, acting as the role of a change manager.
- Ensures audit/compliance controls are adhered to.
- Assists in the deployment and increased use of the Yardi Voyager Platform within Europe (EMEA), working with the Project Leads/Teams and Business Analysts
- Follow Product team internal processes i.e. Product intake request form process.
- Scope and documentation of business requirements for CPR’s, optional packages etc.
- Gap analysis between local business solutions and Yardi Voyager PMA platforms.
- Task prioritisation, daily, weekly, monthly.
- Demonstrate problem solving and resolutions to identified problems and share with support teams. Ie updating internal CBRE Service catalogue.
REQUIREMENTS
- Relevant work experience, preferably in a similar position at a global organization
- Relevant Yardi technology experience
- Relevant experience using Yardi in a finance role
- Fluent in English, both written and verbal, and proficiency in another language like German and/or French preferred
- Ability to inspire and motivate
- Have good planning, presentation, time and project management skills
- Being professional, ethical and persuasive
- Being innovative and a visionary
- Advanced knowledge of computer software and hardware (i.e. Microsoft Office Suite Products)
- Experience with real estate accounting software preferred, specifically Yardi Voyager
- Travel within EMEA and globally, especially in those countries utilising Yardi Voyager
- Requires in-depth knowledge of real estate terminology, principles and compliance
- Ability to analyse the most complex business/financial data and develop innovative solutions
Working at CBRE
When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You\’ll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.
Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do—from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.
At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it’s like to work at CBRE, visit Life at CBRE
About CBRE
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations.
CBRE | Senior Systems Analyst employer: CBRE
Contact Detail:
CBRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CBRE | Senior Systems Analyst
✨Tip Number 1
Familiarize yourself with Yardi Voyager and its functionalities. Since this role heavily relies on Yardi technology, having a deep understanding of its business processes and reporting capabilities will set you apart from other candidates.
✨Tip Number 2
Network with professionals in the real estate and property management sectors. Engaging with others who have experience in Yardi or similar roles can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've tackled complex issues in previous roles. This will demonstrate your ability to analyze data and develop innovative solutions, which is crucial for this position.
✨Tip Number 4
Highlight your experience with stakeholder management. Being able to effectively collaborate with various teams and manage expectations is key in this role, so be ready to discuss your past experiences in this area.
We think you need these skills to ace CBRE | Senior Systems Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements. Highlight your relevant experience with Yardi Voyager and any similar technologies in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the position. Emphasize your knowledge of real estate terminology, financial data analysis, and any previous roles that involved Yardi technology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you have improved processes or supported business operations in previous positions, particularly with Yardi Voyager.
Highlight Language Proficiency: Since fluency in English and proficiency in another language is preferred, make sure to clearly state your language skills in your application. This can set you apart from other candidates.
How to prepare for a job interview at CBRE
✨Show Your Yardi Expertise
Make sure to highlight your experience with Yardi Voyager during the interview. Be prepared to discuss specific projects where you've utilized this technology, focusing on how you improved efficiency or user experience.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in previous roles. Discuss your approach to collaboration and communication, especially in a multi-national context, as this is crucial for the role.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of complex issues you've encountered in past positions and how you resolved them, particularly those related to reporting or Yardi functionalities.
✨Understand the Company Culture
Familiarize yourself with CBRE's RISE values and their commitment to diversity and inclusion. Be ready to discuss how your personal values align with theirs and how you can contribute to their collaborative culture.
