At a Glance
- Tasks: Engage with clients, manage contracts, and support their needs daily.
- Company: Join a dynamic team focused on client success and growth.
- Benefits: Enjoy flexible working options and exciting corporate perks.
- Why this job: Be part of a vibrant culture that values client relationships and personal development.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 42000 £ per year.
As our Inside Client Manager (m/f/d), you are part of our commercial management and will be in close contact with our existing clients and also potential new clients.
What you will do:
- Qualification of new leads
- Proactive support for existing and new clients, client reviews, issue management
- Cross-selling/quotation management for contract adjustments
- Management, creation and execution of client contracts
Client Manager employer: NTT Global Data Centers EMEA UK ltd
Contact Detail:
NTT Global Data Centers EMEA UK ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Familiarise yourself with our existing client base and the industries we serve. Understanding their needs and challenges will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your experience in client management by preparing specific examples of how you've successfully supported clients in the past. Be ready to discuss how you handled issues and contributed to client satisfaction.
✨Tip Number 3
Research common cross-selling strategies and be prepared to discuss how you would implement them in our context. This shows initiative and a proactive mindset, which are key for a Client Manager role.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into our company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Client Manager position. Understand the key responsibilities such as client qualification, support, and contract management, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in client management or similar roles. Use specific examples that demonstrate your ability to manage client relationships and handle contract negotiations.
Showcase Your Skills: Make sure to highlight skills that are crucial for a Client Manager, such as communication, problem-solving, and negotiation skills. Provide concrete examples of how you've successfully used these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the Client Manager role at StudySmarter. Mention your passion for client relations and how you can contribute to the company's success.
How to prepare for a job interview at NTT Global Data Centers EMEA UK ltd
✨Know Your Clients
Research the company's existing clients and their industries. Understanding their needs and challenges will help you demonstrate how you can provide proactive support and manage client relationships effectively.
✨Showcase Your Communication Skills
As a Client Manager, communication is key. Be prepared to discuss your experience in managing client interactions, resolving issues, and conducting client reviews. Use examples that highlight your ability to build rapport and trust.
✨Prepare for Cross-Selling Scenarios
Think of examples where you've successfully cross-sold or upsold services in previous roles. Be ready to discuss your approach to identifying opportunities for contract adjustments and how you can apply this at the company.
✨Demonstrate Problem-Solving Abilities
Clients often face issues that require quick and effective solutions. Prepare to share specific instances where you've managed client issues successfully, showcasing your problem-solving skills and ability to remain calm under pressure.