Switchboard Operator

Switchboard Operator

Harlington Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Switchboard Operator, you'll manage calls and assist guests with inquiries.
  • Company: Join Arora Hotels, a leading name in hospitality known for exceptional service.
  • Benefits: Enjoy 28 days holiday, free meals, and discounts for friends and family.
  • Why this job: Be part of a vibrant team with great culture and exciting employee events.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and communication skills.
  • Other info: Additional perks include cycle-to-work schemes and discounts at UK attractions.

The predicted salary is between 24000 - 36000 £ per year.

Salary: Competitive Salary

Holiday: 28 days holiday, enhanced after 5 years of service.

Benefits:

  • Free meals on duty.
  • Uniform offered and dry cleaned.
  • Discounted employee friends & family rates at Arora Hotels.
  • Food and beverage discounts.
  • Christmas gifts and employee parties.
  • Introduce a friend scheme.
  • Cycle to work scheme.
  • UK attraction discounts @ Merlin Entertainments.
  • Taste card.
  • Life assurance.
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Contact Detail:

Radisson Blu Heathrow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Switchboard Operator

✨Tip Number 1

Familiarise yourself with the key responsibilities of a Switchboard Operator. Understanding the role will help you demonstrate your knowledge during any interviews and show that you're genuinely interested in the position.

✨Tip Number 2

Practice your communication skills, as they are crucial for this role. Being able to convey information clearly and effectively will set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of StudySmarter or similar organisations. They can provide valuable insights into the company culture and what they look for in a candidate.

✨Tip Number 4

Prepare questions to ask during the interview. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.

We think you need these skills to ace Switchboard Operator

Excellent Communication Skills
Customer Service Orientation
Multitasking Abilities
Attention to Detail
Problem-Solving Skills
Time Management
Proficiency in Operating Switchboard Systems
Ability to Work Under Pressure
Teamwork and Collaboration
Adaptability to Changing Situations
Basic IT Skills
Professional Telephone Etiquette

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Switchboard Operator. Familiarise yourself with the skills required and how your experience aligns with them.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise any previous roles in customer service or communication, as these are crucial for a Switchboard Operator.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific benefits of working at Arora Hotels that appeal to you, such as the employee discounts or the friendly work environment.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Radisson Blu Heathrow

✨Know the Role

Make sure you understand what a Switchboard Operator does. Familiarise yourself with the key responsibilities and skills required for the job, such as communication skills and multitasking abilities.

✨Show Enthusiasm

Employers love candidates who are genuinely excited about the role. Be sure to express your interest in the position and the company during the interview.

✨Prepare for Common Questions

Anticipate questions that may be asked, such as how you would handle difficult callers or manage multiple tasks at once. Practising your responses can help you feel more confident.

✨Highlight Relevant Experience

If you have previous experience in customer service or similar roles, make sure to highlight this during the interview. Share specific examples of how you've successfully handled challenging situations.

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