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- Tasks: Join our marketing team as a Lifecycle Manager, bridging data and program management.
- Company: Skyscanner is an inclusive employer, supporting the LGBTQ+ business community.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be at the forefront of data-driven marketing, impacting millions globally.
- Qualifications: Experience with lifecycle automation platforms and strong SQL/Python skills required.
- Other info: Work collaboratively in a high-performing team focused on innovation.
The predicted salary is between 36000 - 60000 £ per year.
This job is with Skyscanner, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Global Lifecycle Operations Manager
What you'll be doing:
- We're looking for a Lifecycle Manager to join our rapidly growing marketing team. You'll effectively bridge the gap between our program managers, data and engineering teams to own the delivery of the data that enables program managers to personalise emails and push notifications to tens of millions of users a month across 50+ countries worldwide.
- Within our high performing Lifecycle team you'll be responsible for ensuring the data is available in the right format and available in a timely manner to allow program owners to execute on the lifecycle strategy.
- This role is an amazing opportunity for a world-class operations manager to be at the heart of evolving and executing on our data.
- Work closely with engineering and data teams to ensure timely and quality data is available to be leveraged by program managers at scale.
- Work with program owners to understand program goals in order to anticipate and interpret future data requirements and schema.
- Identifying and helping to resolve anomalies in the data.
- Own end to end management of experimentation process, including tooling set, monitoring experimentation velocity and health and performing analysis.
- Collaborate with program managers to understand complex personalisation use cases with the goal of delivering clear data briefs to engineering.
- Perform deep dive analysis on existing data within the team and around the business to uncover insights and areas of opportunity for stakeholders to leverage.
- Design, build out and enable user intent segmentation.
- End to end creation of custom dashboards in Tableau to aid analytics.
- Feed back into global retention strategy, priorities, and roadmaps.
Qualifications & Experience:
- Experience with ESP/lifecycle automation platforms is essential, experience with Braze is desirable.
- Strong SQL / Python skills with demonstrated experience of being able to work with big data, with a willingness to learn new languages for the required task.
- Experience of leveraging data to build out user intent segmentations.
- Experience working with program owners and engineers to define and execute on data requirements.
- Ability to dig into the underlying source of data in order to assess accuracy and effectively convey implications for program owners.
- Proven track record of integrating the latest tools with ESP/lifecycle automation platforms.
- Experience integrating data with analytics dashboards such as Tableau.
LCM Data Ops Manager employer: myGwork
Contact Detail:
myGwork Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LCM Data Ops Manager
✨Tip Number 1
Familiarise yourself with the specific tools and platforms mentioned in the job description, especially Braze and Tableau. Having hands-on experience or even completing relevant online courses can give you a significant edge during discussions.
✨Tip Number 2
Network with professionals in the data operations and marketing fields. Attend industry events or join online forums where you can connect with people who work at Skyscanner or similar companies. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with SQL and Python in detail. Be ready to share specific examples of how you've used these skills to solve problems or improve processes in previous roles, as this will demonstrate your capability to handle the responsibilities of the position.
✨Tip Number 4
Research Skyscanner's current lifecycle strategies and any recent initiatives they have undertaken. Being knowledgeable about their business model and challenges will allow you to tailor your conversations and show that you're genuinely interested in contributing to their goals.
We think you need these skills to ace LCM Data Ops Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the LCM Data Ops Manager position at Skyscanner. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your experience with ESP/lifecycle automation platforms, SQL/Python skills, and any previous work with data management or analytics dashboards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data operations and your understanding of the role. Mention specific examples from your past experiences that demonstrate your ability to bridge gaps between teams and manage data effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at myGwork
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Lifecycle Manager. Familiarise yourself with how data impacts marketing strategies, especially in personalisation. This will help you articulate your thoughts during the interview.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SQL and Python, as well as any lifecycle automation platforms you've used. Highlight specific projects where you've successfully leveraged data to drive results, particularly in user intent segmentation.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding data anomalies or integration challenges. Think of examples from your past experiences where you identified issues and implemented effective solutions.
✨Demonstrate Collaboration Skills
Since this role involves working closely with program managers and engineering teams, be ready to discuss how you've successfully collaborated in the past. Share examples that illustrate your ability to bridge gaps between different teams and ensure smooth operations.
