Account Manager

We are seeking a dynamic and proactive Client Account Manager to join our exciting team. The ideal candidate will play a crucial role in managing client relationships and ensuring customer satisfaction.

Your key tasks will include:

• Communicating with clients to understand their needs and provide appropriate solutions

• Analysis of client data to identify trends and opportunities for growth

• Leading client meetings and presentations to showcase products and services

• Utilising of CRM tools to track client interactions and progress

• Developing strategies to enhance client retention and loyalty

• Working closely with Managers and other Team members to ensure efficient and excellent service delivery

• Self-motivated and highly driven

• A can-do attitude, team player and ability to work independently

• Outstanding ability to think creatively, strategically, and identify and resolve problems

• Excellent verbal and written communication skill

• Strong organisational, time management, and analytical skills

• Solid work ethic, adaptable to a fast-paced environment, performing well under pressure and to deadlines

• Experience in sales or account management is essential

• Prior experience of working in a digital agency preferred

• Ability to analyse data and draw meaningful insights

• Demonstrated leadership skills to guide and motivate team members

• A well-respected SEO and web design company that has brilliant results and happy clients

• Amazing, fun team, ready to welcome you

• Relaxed, positive atmosphere and working environment

• Strong focus on environment and wellbeing.

• We are a B Corp organisation (Business for good)

• Forward-thinking, innovative company

• Exciting projects, small to medium size clients

• Keeping up-to-date with the latest trends and techniques

• Vibrant, young, fresh and friendly company

• Great balance of work, learning & professional development

• Relaxed dress code

• Funky shirt Friday

Offer

• Full-time position 40 hours per week

• Potential for career growth/training

• Private health plan

• We are a living wage employer and B Corporation who value our team

• Social activities and team-building excursions

• Flexitime

• Free on-site parking

• Potential to work from home

If you think you fit the brief, apply with your full CV. Please send your application to jobs@solve.co.uk, hello@solve.co.uk | +44 (0) 1841 705 507