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- Tasks: Lead employee relations, manage casework, and improve HR policies for a supportive workplace.
- Company: Join a friendly HR & OD team dedicated to fair and people-focused workforce management.
- Benefits: Enjoy flexible working hours, professional development opportunities, and a collaborative culture.
- Why this job: Make a real impact on workplace culture and contribute to progressive HR strategies.
- Qualifications: CIPD membership or equivalent experience, strong employment law knowledge, and unionised environment expertise.
- Other info: Flexibility in working patterns may be required for events and meetings.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced HR professional with a passion for employee relations and driving forward a fair, consistent and people-focused approach to workforce matters? We’re seeking a skilled Employee Relations Manager to join our friendly and supportive HR & OD team. In this role, you’ll be responsible for delivering a high-quality, customer-focused ER service, providing clear, professional advice on a wide range of employee relations matters including disciplinary, grievance, and attendance management. You’ll play a key part in simplifying and improving HR policies and practice across our partner organisations, helping to shape a modern and consistent approach to people management.
You’ll work closely with a Senior HR Advisor and HR & OD Apprentice, and collaborate with legal and other external partners where needed, to support effective service delivery. This is a great opportunity to influence change, support culture development, and contribute to a progressive People & OD strategy.
Main Duties and Responsibilities- Work with our employment policies and approach to casework management.
- Facilitate informal resolution, where possible and appropriate to do so.
- Influence delivery from our shared service operations to and for RBK requirements in a planned way, where possible.
- Adhere to agreed procedures to maintain effective governance and central management of terms and conditions and contracts including policy version control.
- Oversee and undertake casework including attending hearings to demonstrate a responsive action to workforce issues for 2024/25 including sickness absence short term, long term and complex mental health and wellbeing.
- Highlight risks of ET claims and financial exposure.
- Ensure investigation timelines are monitored and escalated when delays incurred, provide mitigating actions to reduce negative impact.
- Support the improvement of service delivery, visible and proactive training for policy and culture and empower the role of the manager, support good union relations and enhance outcomes for staff.
- Review, develop and implement HR policies and procedures, transactional and operational processes, to contribute to a culture of continuous improvement and customer focus.
- Provide specialist policy and procedural advice to all areas of HR and OD and service management.
- Make recommendations to managers and identify risks and opportunities to enhance early resolution.
- Oversee the management of HR formal casework, in line with standards set out, including the constitution of panels and representation.
- Chartered CIPD membership or equivalent knowledge and experience.
- Significant experience advising managers and working in a unionised environment.
- Strong understanding of employment law, HR best practice and organisational development.
- Confidence in managing complex ER casework and supporting organisational change.
- A collaborative, solutions-focused and professional approach.
- The role may occasionally be required to work irregular working patterns (with reasonable notice) in order to attend certain events and member meetings. The post holder should be able and willing to work flexibly during these periods.
Employee Relations Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Manager
✨Tip Number 1
Network with current and former employees in HR roles, especially those who have experience in employee relations. They can provide insights into the company culture and specific challenges faced in the role, which can help you tailor your approach during interviews.
✨Tip Number 2
Familiarise yourself with the latest trends and best practices in employee relations and HR policies. Being knowledgeable about current issues will not only boost your confidence but also demonstrate your commitment to continuous improvement in the field.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed complex employee relations cases. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and ability to influence positive outcomes.
✨Tip Number 4
Research the company's values and recent initiatives related to employee relations. This knowledge will allow you to align your answers with their goals and demonstrate how you can contribute to their progressive People & OD strategy.
We think you need these skills to ace Employee Relations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in employee relations, HR best practices, and any relevant qualifications such as Chartered CIPD membership. Use specific examples to demonstrate your skills in managing complex casework and advising managers.
Craft a Compelling Cover Letter: In your cover letter, express your passion for employee relations and how you can contribute to a fair and people-focused approach. Mention your experience in a unionised environment and your understanding of employment law, showcasing how these align with the company's values.
Showcase Relevant Experience: When detailing your work history, focus on roles where you have influenced HR policies, managed casework, or improved service delivery. Highlight any specific achievements that demonstrate your ability to support organisational change and enhance outcomes for staff.
Proofread and Edit: Before submitting your application, carefully proofread your documents to eliminate any spelling or grammatical errors. Ensure that your application is clear, concise, and professional, reflecting your attention to detail and commitment to quality.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your ER Expertise
Make sure to highlight your experience in employee relations during the interview. Be prepared to discuss specific cases you've managed, particularly those involving disciplinary actions or grievances, and how you approached them.
✨Demonstrate Knowledge of Employment Law
Since a strong understanding of employment law is crucial for this role, brush up on relevant legislation and be ready to discuss how it applies to real-world scenarios. This will show your potential employer that you are well-versed in the legal aspects of HR.
✨Emphasise Collaboration Skills
This position requires working closely with various stakeholders, including managers and union representatives. Share examples of how you've successfully collaborated in the past to resolve issues or improve processes, showcasing your ability to work as part of a team.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills in complex ER situations. Think through potential challenges you might encounter in the role and how you would address them, demonstrating your proactive approach to employee relations.
