Planning and Resilience Manager

Planning and Resilience Manager Are you an experienced resilience leader ready to shape NHS 24’s emergency preparedness at a strategic level? Do you thrive on designing and delivering training that ensures organisational readiness in high-pressure situations? Are you confident working across agencies and advising senior leaders to strengthen national and local resilience planning? Who We Are As NHS Scotland\’s unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services. We have six regional centres – Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank.NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres.The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities. The Role The Planning & Resilience Manager will lead NHS 24s’ emergency preparedness and business continuity planning across all services. The post holder will provide coordination and ensure business continuity and contingency plans have been developed for when normal services become overloaded, restricted, or non-operational for whatever reason and support the sustainability of our whole system resilience during periods of significant challenge and demand. Key Responsibilities Lead on the research, development, production, and monitoring of NHS 24’s framework to manage the resilience of the service to the agreed service levels. Develop and maintain strong and productive working relationships with Resilience and Emergency Preparedness leads across a range of agencies including other Health Boards, Local Authorities, Scottish Ambulance Service, Police Scotland, Scottish Fire & Rescue, SGEmergency Preparedness, Resilience, and Response Divisionand the NHS 24 Health and Social Care Partnership. Lead the NHS 24 input to multi-agency plans ensuring that NHS 24’s response capability works in harmony with other elements of the NHS e.g. maintain arrangements for the provision of strategic direction and control of NHS 24 emergency response and its co-ordination with that of other emergency responders and stakeholders, including the obligations specified in the Civil Contingencies Act. Provide regular, systematic assurance to NHS 24 Executive Management Team as to the effectiveness of NHS 24\’s emergency and contingency planning arrangements at strategic, tactical and operational levels through review of the organisation’s capabilities and regular engagement with Executive Directors and senior managers. Successful Applicant will: Be educated to SCQF level 11 e.g. master’s degree in a Resilience or risk management related subject Demonstrate extensive specialist knowledge and experience in Resilience, Emergency Planning, Business Continuity and Crisis Management. Exhibit highly developed communication skills with experience speaking to executive and senior management within and out with the NHS in normal and difficult situations, and to present reasoned arguments to them where appropriate and delivering debriefing. Please note, Interviews for this role are due to take place on Thursday 26thJune. Interviews will take place In Person atthe Cardonald Regional Centre. Benefits NHS 24 offers a complete benefits package, with a permanent contract on Band 7 £50,861 – £59,159 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service. We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to: 35 days annual leave (rising to 41) pro-rata Development opportunities including study bursaries, e-learning and classroom-based courses Enhanced pay for working public holidays Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme NHS discounts on goods and services HELP, employee support and assistance This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation. Interested? Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Candidate Application Guide which will support you in your application. We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application. Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work. We are progressing an Anti-Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti-racist organisation. NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies. To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visas as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here. Please note that NHS 24 is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form. #J-18808-Ljbffr