At a Glance
- Tasks: Join us as a Payroll Services Advisor, ensuring timely and accurate payroll for 17,000 colleagues.
- Company: Poundland is a leading retail brand with over 850 stores across the UK and Ireland.
- Benefits: Enjoy free parking, exclusive discounts, generous holiday allowance, and a health & wellbeing programme.
- Why this job: Be part of a supportive team that values your contributions and offers professional development opportunities.
- Qualifications: 2+ years managing payroll for large teams, strong Excel skills, and a customer-first mindset required.
- Other info: Apply early as we may close the vacancy if we receive a high volume of applications.
The predicted salary is between 36000 - 60000 £ per year.
About the role… Are you a payroll professional with a keen eye for detail and a passion for people? We’re looking for a Payroll Services Advisor to join our team where your work helps ensure that over 17,000 colleagues across the UK and Ireland are paid accurately and on time. As a Payroll Services Advisor, you will play a key role in delivering timely and accurate payroll services for both 4-weekly and monthly pay runs. You\’ll be working closely with a collaborative team, ensuring a smooth and compliant payroll process. We uphold three core behaviours that guide all our actions: Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority. Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive. Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why choose us? Professional development : A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue QUALIFICATION through our apprenticeship programme. Bonus Potential : Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Free On-Site Parking : Enjoy the convenience of free parking, making your daily commute hassle-free. Onsite Coffee Lounge : Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks. Exclusive Store Discounts : Receive a 10% discount on most in-store purchases, enhancing your shopping experience. Family-Friendly Benefits : Our comprehensive benefits are designed to support your and your family’s needs. My Staff Shop : Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future. Health & Wellbeing Programme : Benefit from an employee assistance programme that supports your health and wellbeing. Generous Holiday Allowance : Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day’s holiday because we believe birthdays are important. Pension Scheme : Plan for the future with our contributory pension scheme, helping you save for a secure retirement. Your Impact and Responsibilities… Processing payroll for a large, multi-site organisation (UK & Ireland), covering over 17,000 colleagues across various pay frequencies. Support diverse payroll processes across retail, distribution centres, and our Customer Support Centre. Input and maintain accurate payroll data, ensuring confidentiality and compliance with deadlines. Resolve colleague queries promptly and efficiently, collaborating with line managers for timely resolutions. Handling a range of payroll matters including statutory payments, absence, and auto-enrolment. Supporting continuous improvements to simplify processes and enhance service delivery. Skills and Knowledge… At least 2 years of experience managing payroll for 3,000+ employees. Skilled in Excel (V-lookups, pivot tables, formulas). Experience with ResourceLink or a similar HRIS/payroll system is desirable. Strong communication skills and a customer-first mindset. A team-focused, solutions-driven approach and great attention to detail Join Poundland and be part of a team dedicated to supporting and valuing our colleagues while driving business success. Apply now to make a meaningful impact in a dynamic and rewarding environment. About us… Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 850 stores and nearly 17,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don\’t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. Our behaviours and the hard work, commitment and passion of our wonderful colleagues make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do and keep us on track. They are Love our customers, Care for our colleagues, and Protect the Pounds and Euros. By living our behaviours every day, we\’ve created a land that is fun, friendly, and full of surprises—a place where our people can truly be the best versions of themselves! #J-18808-Ljbffr
Payroll Advisor employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Advisor
✨Tip Number 1
Familiarise yourself with the payroll systems commonly used in the industry, such as ResourceLink. Having a solid understanding of these systems will give you an edge during interviews and demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your Excel skills, particularly V-lookups, pivot tables, and formulas. Being proficient in these areas is crucial for managing payroll data effectively, and showcasing this skill can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with handling payroll for large teams, especially if you've managed payroll for over 3,000 employees. Be ready to share specific examples of how you've resolved complex payroll issues or improved processes in your previous roles.
✨Tip Number 4
Emphasise your customer-first mindset and strong communication skills during your interactions with us. Since the role involves resolving colleague queries, demonstrating your ability to communicate effectively and empathetically will be key to landing the job.
We think you need these skills to ace Payroll Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your payroll experience, especially managing payroll for large teams. Include specific examples of your skills in Excel and any relevant HRIS/payroll systems you've used.
Craft a Compelling Cover Letter: In your cover letter, express your passion for payroll and how you align with the company's core behaviours. Mention your attention to detail and customer-first mindset, and provide examples of how you've supported colleagues in previous roles.
Highlight Relevant Skills: Emphasise your strong communication skills and solutions-driven approach. Discuss your experience in resolving payroll queries and your ability to maintain confidentiality and compliance with deadlines.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Poundland. Mention how you can contribute to their mission of providing amazing value and supporting colleagues, and express your eagerness to be part of a collaborative team.
How to prepare for a job interview at Poundland
✨Show Your Passion for Payroll
Make sure to express your enthusiasm for payroll and how it impacts the organisation. Share specific examples of how you've ensured accuracy and timeliness in previous roles, as this aligns with the company's focus on delivering excellent service.
✨Demonstrate Attention to Detail
Given the importance of accuracy in payroll processing, be prepared to discuss how you maintain attention to detail in your work. You might want to mention any tools or methods you use to double-check your work and ensure compliance with deadlines.
✨Highlight Your Teamwork Skills
Since the role involves collaborating with a team, share experiences where you've successfully worked with others to resolve payroll issues or improve processes. This will show that you embody the company's value of caring for colleagues.
✨Prepare for Common Payroll Scenarios
Anticipate questions related to common payroll challenges, such as handling statutory payments or resolving colleague queries. Practising your responses will help you feel more confident and demonstrate your expertise in the field.