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For Companies At a Glance
- Tasks: Repair smartphones and tablets, greet customers, and maintain a tidy workspace.
- Company: iSmash is a leading tech repair company with a fun, supportive culture.
- Benefits: Enjoy a competitive salary, commission structure, extra holiday days, and a company pension.
- Why this job: Join an award-winning team and help people reconnect with their devices while developing your skills.
- Qualifications: Experience in smartphone repairs for brands like Apple and Samsung is preferred.
- Other info: Be part of a diverse workplace that values inclusion and offers career growth opportunities.
The predicted salary is between 21000 - 26000 £ per year.
Store Location: Cardiff, St David's
Experience with gadgets and helping people out? At iSmash, we rescue folks from the panic of a shattered screen, dead batteries and much more. We understand that feeling of being disconnected – it's like losing a part of yourself. That’s why we connect with our customers on a personal level, put them at ease, and offer top-notch repairs to get them back online in a flash.
What You’ll Do
- Giving devices a new lease on life: You’ll be a tech expert, repairing smartphones and tablets. This means replacing screens, batteries, cameras – you name it.
- Being a friendly face: You’ll greet customers, answer their questions, offer tech advice, and help them find the perfect accessories to complement their devices.
- Keeping things tidy: You’ll maintain a clean and organised workspace, making sure you have the right tools at your fingertips.
- Prioritising safety: You’ll follow all safety guidelines to create a secure environment for yourself and your colleagues.
What You Need
- A knack for fixing things: You’re comfortable with smartphone and tablet repairs for popular brands like Apple, Samsung and Google, whether you’ve gained experience through previous jobs or by helping friends and family.
This position will report to the instore manager.
Earn a good living: £26,000- £26,249 basic salary plus an attractive commission structure to boost your earnings.
Grow with us: Develop your skills through our personalised career development programme and ongoing training opportunities.
Enjoy great perks: Benefit from a company pension, extra holiday days that increase with each year of service, and the possibility of relocating with financial assistance.
Maintain a healthy work-life balance: 21 days holiday plus 8 bank holidays.
Be part of a winning team: Join an award-winning tech repair company with a fun, supportive culture and an annual awards party.
About iSmash: iSmash is the place to go for fast, reliable repairs of smartphones, tablets, and computers. We also offer a wide selection of mobile accessories and refurbished devices. Since opening our doors in 2013, we’ve expanded to 37 shops across the UK and are still growing; we also take pride in our lifetime warranty on screen repairs.
iSmash is part of Assurant, Inc., a global leader in business services for the connected world. Assurant is a Fortune 300 company with a long history of supporting over 300 million consumers worldwide.
At iSmash and Assurant, we embrace diversity and believe in the power of inclusion. We’re committed to encouraging an environment where everyone feels valued and respected.
Ready to make a difference? Join our team and help us create a world without #techstress #LI-Onsite
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Smartphone Repair Advanced Technician - Cardiff, St David\'s employer: Assurant
Contact Detail:
Assurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smartphone Repair Advanced Technician - Cardiff, St David\'s
✨Tip Number 1
Familiarise yourself with the latest smartphone models and their common issues. Being knowledgeable about popular brands like Apple, Samsung, and Google will help you stand out during your interactions with customers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family about tech problems. Demonstrating your ability to communicate effectively and provide solutions will be crucial in making a positive impression during the interview process.
✨Tip Number 3
Visit an iSmash store if possible to get a feel for the environment and the team culture. This will not only give you insights into how they operate but also provide you with specific examples to discuss during your interview.
✨Tip Number 4
Prepare to discuss your hands-on experience with repairs, whether it's from previous jobs or personal projects. Highlighting your practical skills and any relevant training will demonstrate your readiness for the role and your commitment to continuous learning.
We think you need these skills to ace Smartphone Repair Advanced Technician - Cardiff, St David\'s
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with smartphone and tablet repairs. Include specific examples of brands you've worked with, such as Apple or Samsung, to demonstrate your expertise.
Craft a Personal Cover Letter: Write a cover letter that reflects your passion for technology and customer service. Mention how you connect with customers on a personal level and your commitment to providing top-notch repairs.
Showcase Your Skills: In your application, emphasise your technical skills and any previous experience in a similar role. Highlight your ability to work in a fast-paced environment and your knack for fixing gadgets.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a repair technician role.
How to prepare for a job interview at Assurant
✨Show Your Technical Skills
Be prepared to discuss your experience with smartphone and tablet repairs. Highlight specific brands you've worked on, like Apple or Samsung, and any particular challenges you've overcome in past repairs.
✨Demonstrate Customer Service Skills
Since the role involves interacting with customers, share examples of how you've provided excellent service in previous jobs. Emphasise your ability to connect with people and make them feel at ease.
✨Emphasise Organisational Skills
Talk about how you maintain a tidy workspace and keep tools organised. This shows that you take pride in your work environment and understand the importance of safety and efficiency.
✨Express Your Willingness to Learn
Mention your enthusiasm for ongoing training and personal development. iSmash values growth, so showing that you're eager to learn new skills will resonate well with the interviewers.
