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- Tasks: Lead the front office team to ensure an exceptional guest experience.
- Company: Join Hyatt Regency London Blackfriars, a historic five-star hotel in the heart of London.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and continuous learning opportunities.
- Why this job: Be part of a diverse team that values individuality and offers a clear career path.
- Qualifications: No specific qualifications required; just bring your passion for hospitality!
- Other info: Work in a vibrant environment with a focus on empathy, respect, and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Just some of the benefits you will enjoy as an Assistant Front Office Manager:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About Hyatt Regency London Blackfriars:
Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Pauls Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 2 restaurants and 1 signature bar.
Duties and tasks related to the Assistant Front Office Manager role include:
- Being responsible for running the shift and supervising the team to ensure a seamless guest experience
- Overseeing the department in the absence of the Front Office Manager
- Supporting the Front Office Manager in achieving departmental KPIs
- Maximizing rooming opportunities
- Cover Duty Manager shifts as required
- Overseeing all recruitment and continual development of the front office team, ensuring departmental objectives for the team are set and feedback is provided on a regular basis
At Hyatt, we care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job; it's a career for people who care.
Next steps: Apply today for this Assistant Front Office Manager role and start your journey with Hyatt Regency London Blackfriars!
Contact Detail:
Hyatt Regency London Blackfriars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front Office Manager
✨Tip Number 1
Familiarise yourself with Hyatt's core values, such as Empathy and Inclusion. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Research the specific location of Hyatt Regency London Blackfriars and its unique history. Being knowledgeable about the hotel’s background can help you stand out during discussions and show your genuine interest in the position.
✨Tip Number 3
Network with current or former employees of Hyatt. They can provide valuable insights into the company culture and expectations for the Assistant Front Office Manager role, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your experience in managing teams and achieving KPIs. Be ready to share specific examples that highlight your leadership skills and ability to enhance guest experiences, as these are crucial for the role.
We think you need these skills to ace Assistant Front Office Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Assistant Front Office Manager position. Tailor your application to highlight how your skills and experiences align with these.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality management. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to manage teams and enhance guest experiences.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work at Hyatt Regency London Blackfriars specifically, and how your values align with theirs, such as empathy and inclusion.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hyatt Regency London Blackfriars
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your commitment to providing excellent guest service, as this aligns with Hyatt's values of empathy and respect.
✨Demonstrate Leadership Skills
As an Assistant Front Office Manager, you'll be supervising a team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate others and manage conflicts effectively.
✨Familiarise Yourself with Hyatt's Values
Research Hyatt's core values and be ready to discuss how they resonate with you. Highlight instances where you've embodied these values in your previous roles, particularly in terms of inclusion and wellbeing.
✨Prepare Questions About Career Development
Since continuous learning and development are key aspects of this role, come prepared with questions about growth opportunities within Hyatt. This shows your ambition and interest in long-term career progression.
