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- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, the UK's leading facilities management company with 72,000 employees globally.
- Benefits: Enjoy flexible hours, paid breaks, and access to exclusive discounts and financial services.
- Why this job: Be part of a diverse team focused on community safety and personal development.
- Qualifications: SIA licence preferred; training may be provided for the right candidate.
- Other info: Inclusive recruitment process; adjustments available for applicants with disabilities.
Join to apply for the Relief Retail Security Officer role at Mitie Cleaning & Hygiene Services 1 week ago Be among the first 25 applicants Join to apply for the Relief Retail Security Officer role at Mitie Cleaning & Hygiene Services Get AI-powered advice on this job and more exclusive features. Pay rate: £12.45 p/h Various Shifts (to be discussed at interview) Job Overview Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. Better places, thriving communities. Pay rate: £12.45 p/h Various Shifts (to be discussed at interview) Job Overview Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided) Vetting It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated. Main Duties To deliver industry leading customer service To deter violence and public order offences To conduct patrols of the store Utilising CCTV systems to support the reduction of crime and stock loss Liaise with the store management teams Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety Benefits To Working With Mitie Include Contracted hours Annual leave entitlement Pension and Life insurance schemes Free uniform supplied SIA Re-licencing programme Comprehensive induction and training programme Access to Mitie\’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services. Apprenticeship schemes Progression and development opportunities All breaks are paid Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at . Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger. Apply Now Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie? 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Relief Retail Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Relief Retail Security Officer. Understanding how to deliver exceptional customer service while ensuring safety will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Mitie. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss scenarios where you've successfully handled difficult situations or conflicts. This will demonstrate your ability to deter violence and maintain public order, which is crucial for this role.
✨Tip Number 4
Research the latest trends in retail security and crime prevention. Being knowledgeable about current issues can show your commitment to the role and your proactive approach to creating a safe shopping environment.
We think you need these skills to ace Relief Retail Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Relief Retail Security Officer. Highlight your ability to deliver exceptional customer service and create a safe shopping environment in your application.
Highlight Relevant Experience: If you have previous experience in security or customer service roles, be sure to emphasise this in your CV and cover letter. Mention any relevant skills, such as conflict resolution or teamwork, that align with the job description.
SIA Licence Information: If you hold a current SIA licence or certificates, mention this prominently in your application. If you don’t have one, express your willingness to undergo training for a licence, as this is a key requirement for the role.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the job at Mitie. Use keywords from the job description to demonstrate that you are a good fit for the position and the company culture.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Relief Retail Security Officer. Be prepared to discuss how your skills and experiences align with delivering exceptional customer service and maintaining a safe shopping environment.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, think of examples from your past experiences where you successfully handled difficult situations or provided outstanding service. Be ready to share these stories during the interview.
✨Familiarise Yourself with Security Protocols
Brush up on basic security protocols and practices, especially those relevant to retail environments. If you have an SIA licence or relevant certifications, be sure to mention them and discuss how they can benefit the company.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
