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- Tasks: Lead a dynamic team to achieve sales and operational targets while creating magical customer experiences.
- Company: Join Charlotte Tilbury Beauty, a revolutionary brand in the global beauty industry since 2013.
- Benefits: Enjoy exclusive product launches, structured career development, and unique rewards like discounts on gym memberships.
- Why this job: Be part of a vibrant culture that embraces creativity, challenges, and limitless ambitions.
- Qualifications: Strong communication skills and a passion for beauty; experience in team management is a plus.
- Other info: Structured induction programme and ongoing training to help you shine as a brand ambassador.
The predicted salary is between 28800 - 43200 £ per year.
Overview Business Manager, Charlotte Tilbury – John Lewis, Peter Jones London
40 hours per week, Full time position, Permanent Contract
About Your Role A Charlotte Tilbury Business Manager is like no other. They are the life and soul of their counter – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role-model that both customers and colleagues alike admire.
About Us As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and by building world-class emotional connections with our global customers and colleagues alike. Our culture is truly unique – we are fearless and want to do things differently, we empower our people to think out of the box and with an entrepreneurial mindset as we continue to expand and grow globally. Do you dare to dream of being part of something magical where the sky is the limit? If so – we are looking for inspirational top talent to be part of our growing magic dream.
Key Accountabilities Reporting in to the Area Manager; you will be responsible for creating and driving an ultimate experience of the Charlotte Tilbury brand and you will do this by exceeding KPI\’s and inspiring your team to deliver and be the best they can be
You will be a customer experience pioneer – customer service does not exist. You want your customers to be Charlotte Tilbury ambassadors and experience the true magic of Charlotte Tilbury through selling our spellbinding products, leading by example and wanting your customer to return
You will be a true coach and mentor to your team. You will support and develop your team to be the best they can possibly be, through on the job training, coaching and on-going support
You are a collaborator and an innovator – you can influence and build lasting relationships cross functionally in retail and in head office
Requirements Your Skills and Experience You will have proven management experience and be operating at Deputy Manager level or above. You will have a track record of delivering exceptional results from anything ranging from KPI\’s to people. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG
You will be a true leader – who believes their strength is as strong as that of their team. You will want to inspire your team to be the best versions of themselves – and empower them to think in a limitless way
You will be highly organised, and a problem solver who can think on their feet with an innovative spirit. You can also adapt your style and implement processes and routines
Benefits You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte\’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte\’s own values. You will feel truly empowered to live the magic in your role
Opportunities to disrupt processes (in a positive way!) and run your business like a true entrepreneur alongside support from your Business Manager and the wider business
The opportunity to be part of a company where we celebrate our achievements and you are included. With a real scope for growth and progression to support your own development
You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)
We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets
Our Mission \’TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES\’
WE WOULD LOVE TO WELCOME YOU TO OUR TEAM! APPLY TODAY!
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Business Manager employer: Charlotte Tilbury Beauty
Contact Detail:
Charlotte Tilbury Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Familiarise yourself with Charlotte Tilbury's brand values and mission. Understanding their commitment to empowering beauty and creating emotional connections with customers will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated teams in the past. Highlighting your ability to drive sales and create a positive team culture will resonate well with the hiring managers.
✨Tip Number 3
Research the latest trends in the beauty industry, especially those relevant to Charlotte Tilbury. Being knowledgeable about current market dynamics and product launches can set you apart as a candidate who is truly passionate about the brand.
✨Tip Number 4
Network with current or former employees of Charlotte Tilbury. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for tailoring your approach during the application process.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Charlotte Tilbury Beauty's mission, values, and product offerings. This will help you tailor your application to reflect the brand's ethos and demonstrate your passion for their vision.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in retail management, team leadership, and customer service. Use specific examples that showcase your ability to drive sales and create exceptional customer experiences.
Showcase Your Leadership Skills: As a Business Manager, you'll need to lead and inspire a team. Include examples of how you've successfully managed teams, developed talent, and achieved targets in your past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the job description. Be sure to express your enthusiasm for the role and how you can contribute to the success of Charlotte Tilbury Beauty.
How to prepare for a job interview at Charlotte Tilbury Beauty
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry and Charlotte Tilbury's unique vision. Share personal experiences with the brand or products, and demonstrate how you can embody the brand's values in your role.
✨Demonstrate Leadership Skills
As a Business Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching style and how you've motivated others to achieve their goals.
✨Prepare for KPI Discussions
Understand the key performance indicators relevant to the role and be ready to discuss how you would drive sales success. Bring insights on how you've previously met or exceeded targets and how you plan to do so at Charlotte Tilbury.
✨Emphasise Customer Experience
Charlotte Tilbury places a strong emphasis on creating magical customer experiences. Be prepared to discuss your approach to customer service and how you would build genuine emotional connections with customers to enhance their experience.
