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- Tasks: Deliver engaging product training to clients, both remotely and on-site.
- Company: Join Asite, a global leader in construction technology, based in Mayfair, London.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Make a real impact by helping clients succeed with innovative tech solutions.
- Qualifications: Fluency in French and 1-2 years' experience in training or customer success required.
- Other info: Ideal for those passionate about simplifying complex tools and working with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced, French-speaking Product Trainer to join us at Asite, based in our head office in Mayfair, London, as we continue growing across the UK and European markets.
You’ll be the go-to person for delivering tailored training sessions to our clients — particularly those across our French-speaking customer base — helping them get the most out of our platform. You’ll also contribute to shaping the learning experience by supporting training documentation and helping integrate eLearning into the broader training journey. This role is perfect for someone who enjoys simplifying complex tools, loves working with people, and is confident delivering both in-person and virtual training.
What You’ll Do
- Deliver product training to clients — remotely and on-site — with a focus on our French-speaking users
- Support the development of learning materials including presentations, user guides, and training documentation
- Provide ongoing support to users and help troubleshoot issues when needed
- Work closely with our Product, Regulatory, and Delivery teams to ensure clients are set up for success
- Keep training content fresh and aligned with software updates
- Consistently demonstrate best practice in training and learning for the software sector
What We’re Looking For
- Fluency in French (spoken and written) — this is essential for supporting our French clients
- 1–2 years' experience in training, customer success, or service delivery (SaaS background preferred)
- Familiarity with eLearning and how it fits into broader training delivery for a complex & fast-moving technical product suite
- Experience creating clear and helpful documentation for different audiences
- Strong communication and presentation skills — you’re comfortable explaining tricky concepts simply
- Comfortable working independently and collaborating across teams
- Bonus if you’ve worked in construction tech or delivered software training before
Why Asite?
Asite is a global leader in construction technology, used by some of the world’s biggest infrastructure players — like Laing O’Rourke, TfL, the MTA in New York, and Aldar in the UAE. Our platform helps teams manage projects throughout the entire lifecycle, driving efficiency and collaboration.
We’ve grown steadily and profitably over the past decade, and this is a great time to get on board as we expand across new markets — especially in Europe. If you’re fluent in French, passionate about helping others succeed with technology, and want to make an impact in a global tech company, we’d love to hear from you.
Product Trainer (FR/EN) employer: Asite
Contact Detail:
Asite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Trainer (FR/EN)
✨Tip Number 1
Familiarise yourself with Asite's platform and its features. Understanding the product inside out will not only boost your confidence during interviews but also help you demonstrate how you can effectively train clients on its use.
✨Tip Number 2
Brush up on your presentation skills, especially in both French and English. Since you'll be delivering training sessions in both languages, being able to switch seamlessly between them will show your versatility and enhance your appeal as a candidate.
✨Tip Number 3
Network with professionals in the SaaS and construction tech industries. Engaging with others in these fields can provide insights into best practices for training and may even lead to referrals or recommendations for the role.
✨Tip Number 4
Prepare to discuss your experience with eLearning tools and methodologies. Highlighting your familiarity with integrating technology into training will demonstrate that you can contribute to shaping the learning experience at Asite.
We think you need these skills to ace Product Trainer (FR/EN)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training, customer success, or service delivery, especially in a SaaS environment. Emphasise your fluency in French and any experience you have with eLearning.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for training and technology. Mention specific examples of how you've simplified complex tools for users and your approach to delivering engaging training sessions.
Showcase Communication Skills: In your application, demonstrate your strong communication and presentation skills. You might include examples of past training sessions or documentation you've created that effectively communicated tricky concepts.
Highlight Team Collaboration: Mention any experiences where you've worked closely with cross-functional teams. This will show your ability to collaborate effectively, which is crucial for the role at Asite.
How to prepare for a job interview at Asite
✨Showcase Your Language Skills
Since fluency in French is essential for this role, be prepared to demonstrate your language skills during the interview. You might be asked to explain a complex concept in French, so practice articulating your thoughts clearly in both French and English.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in training or customer success, especially if it involves SaaS products. Share specific examples of how you've simplified complex tools for users and the impact it had on their learning experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to support users. Think of examples where you successfully helped clients troubleshoot issues or improved their understanding of a product.
✨Demonstrate Your Communication Skills
Strong communication and presentation skills are crucial for this role. During the interview, focus on how you convey information clearly and engagingly. You might even want to prepare a brief presentation on a topic related to the role to showcase your abilities.
