Human Resources Generalist

Are you passionate about fostering a supportive work environment and ensuring compliance with HR regulations? Ready to make an impact in a dynamic, cross-functional role? If yes, TLScontact is looking for you!

As an HR Generalist at TLScontact, you'll be a key player in delivering top-notch HR support across various functions. Partnering closely with our Senior HR Managers and collaborating with stakeholders, you’ll manage the employee lifecycle, drive employee engagement, and ensure compliance with HR policies and regulations. This is a fantastic opportunity for someone with a solid background in employee relations and a keen eye on regulatory compliance.

What you’ll do?

• Recruitment & Onboarding
  • Partner with managers to understand hiring needs and competencies.
  • Facilitate a smooth onboarding process, from paperwork to first-day experiences.
  • Manage administrative tasks in new hire orientation and exit interviews.
• Employee Relations
  • Resolve employee concerns, support positive work culture, and ensure adherence to policies.
  • Provide guidance on employee-related matters such as conduct, capability, grievances, and organisational change.
  • Keep policies up to date with employment laws and maintain accurate employee records.
• Learning & Development
  • Work with Operations Trainers to identify and organise training programs.
  • Support initiatives that retain and develop key talent.
• Performance Management
  • Assist in performance appraisals and the development of improvement plans.
  • Proactively identify and resolve performance barriers.
• Payroll
  • Serve as a backup for payroll processing, handling everything from monthly updates to benefits adjustments.
• Employee Engagement
  • Lead initiatives to boost morale, run engagement activities, and support employee surveys.
• HR Reporting
  • Generate reports on HR metrics like turnover, training hours, and recruitment data.

Who you are:

• Excellent communication skills, interpersonal skills, ethics, and cultural awareness.
• Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies.
• Advanced knowledge of MS Office, HRIS systems, and comfortable learning new technical systems as needed.
• Proven experience working in an HR department.
• Natural interpersonal and communication skills.
• Strong detail-oriented and resourceful mindset.
• Knowledge of HR laws and regulations.
• Fluent in English, and excellent verbal and written communication skills with an ability to articulate complex situations into precise and easily understandable dialogue; French would be a plus.
• A can-do attitude and willingness to go the extra mile when required.
• Patient, professional with an adaptive approach to be assertive where necessary.

Why Join Us?

At TLScontact, we offer a supportive and collaborative environment where you can thrive. Join us and be part of a team that values personal growth, work-life balance, and positive employee experiences. Together, we’ll build a culture of success, collaboration, and innovation.

Ready to make a difference in HR? Apply now and let’s shape the future of work at TLScontact!

At TLScontact, we are proud to foster an inclusive work environment where diversity is celebrated and valued. We are committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability.