Mobile HGV Technician

Mobile HGV Technician

Hounslow Full-Time 49920 - 52260 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and repair fleets of trailers, trucks, and LCVs at customer sites.
  • Company: Join Zenith, a trusted leader in mobile vehicle maintenance since 1989.
  • Benefits: Enjoy competitive pay, overtime opportunities, and generous leave policies.
  • Why this job: Be part of a skilled team focused on quality work and customer satisfaction.
  • Qualifications: NVQ Level 3 in Heavy Vehicle Maintenance & Repair and relevant experience required.
  • Other info: We celebrate diversity and encourage applications from all backgrounds.

The predicted salary is between 49920 - 52260 £ per year.

Salary starting from: £49,920 - £52,260

Location: If you are a Trailer technician/HGV Technician based in the Bristol, Exeter or Gloucester area we would love to hear from you.

Since 1989 our customers have trusted us to keep them moving. Over the last 35 years we’ve built incredible teams, products and services that allow us to serve our valued customers in the best way, no matter what their transport needs. Our specialist teams manage more than 51,000 commercial vehicles and specialist assets, our market-leading technology enables us to maximise fleet availability, control costs and ensure compliance. As our industry evolves, we continue to invest in our mobile-based maintenance solutions ensuring we’re well placed to support our customers who require onsite support for their vehicles and trailers.

Our hard-working and highly skilled team of 140+ mobile technicians are the key to the success of our maintenance solution. As a Zenith Mobile Technician you will be responsible for maintaining fleets of trailers, trucks and LCVs for our customers on their sites, and running defect clinics including minor defects on HGVs. We have a “right first time” approach, valuing quality work and long-term solutions over quick fixes that will cause our customers more downtime in the long run.

The Job

  • Supporting customers at their sites by maintaining and repairing fleets of Trailers, Trucks & LCV in accordance with current legislation.
  • Fault-finding and diagnostics.
  • Completing inspections on engines and electrical components and rectifying problems within specific timeframes.
  • Carrying out servicing, repairs and maintenance to both new and used trucks & trailers.
  • Working on large double deck trailers.

Essential Skills & Experience

  • NVQ Level 3 in Heavy Vehicle Maintenance & Repair (or equivalent);
  • Knowledge and experience of servicing and maintaining HGVs and other commercial vehicles and the ability to perform repairs on various types and brands of vehicle;
  • Experience in carrying out diagnostic repairs and fault finding;
  • Full valid driving licence;
  • Excellent communication and customer service skills;
  • A real commitment to delivering first class service and a sense of pride in your work.

The Tools

We know how important it is to have the right tools. The diagnostic and tooling equipment on board our 140+ mobile service fleet is industry leading. We are proud to offer the best equipped vans in the marketplace and to provide all our technicians with Milwaukee Audi Volt Battery powered tooling, Training including Irtec certification, Double Deck certification as well as H&S and new product training.

Overtime

We operate 24/7 at many of our customers sites, meaning there are overtime opportunities available. Many of our sites will require occasional weekend overtime – we will discuss the specific requirements of each role with you during the interview process. We reward our Mobile Technicians for supporting us to support our customers by offering payment uplift:

  • 1.5x base rate for any weekday work over contracted hours & on Saturdays
  • 2x base rate Sunday and Bank Holiday (Plus a day back in lieu for working a BH)

Why Zenith

  • Autonomy
  • Clean, warm & safe working condition
  • Quality focus – right first-time approach
  • Increase earning with overtime opportunity
  • Above all we care!

Reward

  • Salary starting at £19.20 per hour increasing with Irtec & Double Deck certification
  • 20 days annual leave (increases with length of service)
  • Birthday leave
  • Buy up to 5 days additional leave
  • Referral bonuses - you can bag £1000 every time you refer (and we appoint) someone you know!
  • 4% employer pension contribution
  • Death in service (lump sum payment 4x salary)
  • Critical illness cover
  • Salary sacrifice car scheme
  • Employee Assistance programme (EAP) – A 24 hour helpline to support you through any of life’s issues or problems.
  • Enhanced Maternity/Paternity leave
  • Tech scheme
  • Retail discounts

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Mobile HGV Technician employer: Zenith Group

Zenith is an exceptional employer for Mobile HGV Technicians, offering a supportive work culture that prioritises quality and employee well-being. With industry-leading tools and training opportunities, including Irtec certification, our technicians enjoy a clean and safe working environment, competitive salaries, and generous benefits such as overtime pay, additional leave, and a robust employee assistance programme. We celebrate diversity and are committed to fostering an inclusive workplace where every team member can thrive and contribute to our success.
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Contact Detail:

Zenith Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile HGV Technician

Tip Number 1

Familiarise yourself with the latest diagnostic tools and technologies used in mobile HGV maintenance. Being knowledgeable about the equipment we use can give you an edge during discussions with our team.

Tip Number 2

Highlight your experience with fault-finding and diagnostics in your conversations. We value technicians who can quickly identify and resolve issues, so be ready to share specific examples from your past work.

Tip Number 3

Showcase your commitment to quality service. Our 'right first time' approach is crucial, so discuss how you prioritise thoroughness and long-term solutions over quick fixes in your previous roles.

Tip Number 4

Be prepared to discuss your customer service skills. As a Mobile HGV Technician, you'll be interacting with clients on-site, so demonstrating your ability to communicate effectively and build relationships will be key.

We think you need these skills to ace Mobile HGV Technician

NVQ Level 3 in Heavy Vehicle Maintenance & Repair
Experience in servicing and maintaining HGVs
Fault-finding and diagnostics skills
Ability to perform repairs on various types and brands of vehicles
Knowledge of current legislation regarding vehicle maintenance
Excellent communication skills
Strong customer service skills
Commitment to delivering first-class service
Time management skills
Full valid driving licence
Attention to detail
Problem-solving skills
Ability to work independently
Adaptability to different working environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in HGV maintenance and repair. Include specific examples of your work with trailers, trucks, and LCVs, as well as any diagnostic skills you possess.

Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention your commitment to quality work and customer service, and how your skills align with their 'right first time' approach.

Highlight Relevant Qualifications: Clearly state your NVQ Level 3 in Heavy Vehicle Maintenance & Repair or equivalent qualifications. If you have any additional certifications like Irtec or Double Deck, make sure to mention them prominently.

Showcase Your Soft Skills: In your application, emphasise your communication and customer service skills. Provide examples of how you've successfully interacted with clients or resolved issues in previous roles.

How to prepare for a job interview at Zenith Group

Showcase Your Technical Skills

Be prepared to discuss your experience with HGVs and other commercial vehicles. Highlight specific examples of fault-finding, diagnostics, and repairs you've successfully completed in the past.

Emphasise Customer Service

Since the role involves direct interaction with customers, demonstrate your excellent communication skills. Share instances where you provided exceptional service or resolved customer issues effectively.

Understand the Company Values

Familiarise yourself with Zenith's commitment to quality and their 'right first time' approach. Be ready to explain how your work ethic aligns with these values and how you prioritise long-term solutions over quick fixes.

Prepare for Practical Questions

Expect technical questions or scenarios related to maintaining and repairing trailers and trucks. Brush up on relevant legislation and be ready to discuss how you would handle specific maintenance challenges.

Mobile HGV Technician
Zenith Group
Location: Hounslow
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