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For Companies At a Glance
- Tasks: Guide customers through their shopping experience while showcasing your product knowledge.
- Company: Join a leading luxury fashion brand known for its exceptional quality and style.
- Benefits: Enjoy flexible working hours, employee discounts, and opportunities for career growth.
- Why this job: Be part of a vibrant team in a dynamic environment that values creativity and customer connection.
- Qualifications: Previous luxury fashion sales experience is essential; passion for fashion is a must!
- Other info: Fluency in additional languages is a bonus; teamwork and adaptability are key.
The predicted salary is between 28800 - 48000 £ per year.
About the Role
The Sales Associate is responsible for escorting the customer through the sales ritual, upholding the brand characteristics while exhibiting impeccable professionalism and knowledge of the product.
Responsibilities
- Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company.
- Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales.
- Organize your own work in order to achieve sales objectives and observe timelines.
- Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM.
- Ensure that customers are informed of the arrival of new collections and special events.
- Contribute to upholding the visual display of all products in accordance with brand visual standards.
- Take an active role in inventory. Participate in goods receiving and ensure quality control.
- Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image.
- Gather feedback from customers on the collection and communicate it to the Store Manager.
Qualifications
- Luxury fashion sales experience.
Required Skills
- Ability to build relationships with customers and colleagues.
- Strong organization.
- High flexibility and ability to adapt to different customers.
- Ability to discuss with clients showing passion for fashion products.
- Work as a team player with colleagues to contribute to a positive working environment.
- Ability to work with a flexible schedule.
- Other language speaking is a plus.
Contact Detail:
Ermanno Scervino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate London (City of London)
✨Tip Number 1
Familiarise yourself with the luxury fashion market, especially brands similar to ours. Understanding current trends and customer preferences will help you engage effectively with potential customers during your interactions.
✨Tip Number 2
Practice your sales pitch by role-playing with friends or family. This will help you refine your ability to connect with customers and showcase your passion for fashion products, which is crucial for this role.
✨Tip Number 3
Network with professionals in the luxury retail sector. Attend industry events or join online forums to build relationships that could lead to valuable insights and potential referrals for the Sales Associate position.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock inventory list of products you think would be essential for our store. This shows initiative and an understanding of the importance of product knowledge in achieving sales goals.
We think you need these skills to ace Sales Associate London (City of London)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Associate position. Tailor your application to highlight relevant experience in luxury fashion sales.
Craft a Compelling CV: Ensure your CV showcases your sales achievements, particularly in luxury fashion. Include specific examples of how you've met sales goals and provided exceptional customer service.
Write a Tailored Cover Letter: In your cover letter, express your passion for fashion and your ability to build relationships with customers. Mention any relevant experience and how it aligns with the brand's values and expectations.
Highlight Teamwork and Flexibility: Emphasise your ability to work as part of a team and adapt to different customer needs. Provide examples of how you've contributed to a positive working environment in previous roles.
How to prepare for a job interview at Ermanno Scervino
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share personal experiences or stories that highlight your love for the industry, as this will resonate well with the hiring team.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Discuss specific situations where you went above and beyond to meet a customer's needs, as this is crucial for a Sales Associate position.
✨Know the Brand Inside Out
Research the brand thoroughly before your interview. Understand their values, product lines, and recent collections. This knowledge will help you answer questions confidently and show your commitment to the brand.
✨Highlight Teamwork Experience
Be ready to discuss your experience working in a team environment. Provide examples of how you've collaborated with colleagues to achieve sales goals or improve customer experiences, as teamwork is essential in this role.
