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- Tasks: Liaise with flight coordinators and manage meal figures for in-flight services.
- Company: Join dnata, a global leader in air and travel services at over 130 airports worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be part of a team that enhances passenger experiences through world-class culinary services.
- Qualifications: Strong communication, IT skills, and experience in airline catering are essential.
- Other info: Located at our Heston unit, this role offers a chance to make a real impact.
The predicted salary is between 28800 - 43200 £ per year.
Overview of the Company
dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world’s leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience.
What the role is:
You will be responsible for liaising directly with airside flight coordinators to capture and communicate key information relating to meal figures and aircraft stand number changes. You will be required to check, file and accurately input information onto our in-house database, circulating any changes or increases to the relevant internal department in a timely manner.
What you’ll be doing will include:
- Retrieve all meal figures received via telex and customer specific systems for distribution to the relevant internal departments.
- Creating of pick daily pick list
- Ensuring all HMRC processes are adhered to
- Updating and ensuring the maintaining of meal figures into the system
- Printing of labels for all airlines
- Accurately completing relevant documentation for example Compliance, HACCP, etc.
- Reporting any accidents or incidents and ensure any corrective actions are undertaken
- Contributing to generating new ideas and actively implementing and promoting change
What you’ll have will include:
- Excellent customer service skills
- Excellent communication and influencing skills with both internal and external stakeholders
- Strong IT skills; Microsoft Excel and Word
- Highly organised and motivated with the ability to solve problems and work within strict deadlines
- Ability to deliver and improve upon set targets
- To be self-disciplined, reliable and accurate with a keen eye for detail
- Strong team player with a pro-active nature and self-motivated with the ability to work both as a team member and on own initiative
- Experience working within airline catering industry
Please note the address for our Heston unit is: 1-3 The Encompass Centre, International Avenue, Heston, Middlesex, TW5 9NJ
dnata Catering UK | Flight Controller employer: dnata Catering UK
Contact Detail:
dnata Catering UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land dnata Catering UK | Flight Controller
✨Tip Number 1
Familiarize yourself with the airline catering industry. Understanding the specific challenges and processes involved will help you stand out during discussions with our team.
✨Tip Number 2
Brush up on your IT skills, especially in Microsoft Excel and Word. Being proficient in these tools is crucial for managing meal figures and documentation effectively.
✨Tip Number 3
Demonstrate your excellent customer service and communication skills. Be prepared to share examples of how you've successfully interacted with stakeholders in previous roles.
✨Tip Number 4
Showcase your organizational skills and ability to work under pressure. Think of instances where you've met tight deadlines or managed multiple tasks simultaneously.
We think you need these skills to ace dnata Catering UK | Flight Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Flight Controller position at dnata Catering UK. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in the airline catering industry or roles that required strong organizational and communication skills. Use specific examples to demonstrate your capabilities.
Showcase IT Skills: Since the role requires strong IT skills, particularly in Microsoft Excel and Word, mention any relevant software proficiency in your application. Consider including examples of how you've used these tools effectively in past roles.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Address how your skills align with the job requirements and express your motivation to contribute to dnata's mission of enhancing passenger experiences.
How to prepare for a job interview at dnata Catering UK
✨Showcase Your Communication Skills
Since the role involves liaising with airside flight coordinators, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated with both internal and external stakeholders in previous roles.
✨Highlight Your IT Proficiency
Make sure to discuss your strong IT skills, particularly with Microsoft Excel and Word. Be ready to provide specific instances where you've used these tools to improve processes or solve problems.
✨Emphasize Your Organizational Abilities
The job requires a highly organized individual who can work within strict deadlines. Share experiences that showcase your ability to manage multiple tasks efficiently while maintaining attention to detail.
✨Demonstrate Your Team Player Attitude
As a strong team player, it's important to convey your proactive nature and ability to work well with others. Discuss how you've contributed to team success in past roles and your approach to collaboration.
