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- Tasks: Assist Lettings Agencies with queries and regulatory issues over the phone.
- Company: Join a respected professional body in the lettings industry.
- Benefits: Enjoy hybrid working, career progression, ongoing training, and free parking.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in lettings, excellent communication skills, and proficiency in Microsoft Office required.
- Other info: Work Monday to Friday, 9 am – 5 pm, with a KPI bonus structure.
The predicted salary is between 20400 - 31200 £ per year.
Our client, an industry-recognised professional body, are looking for an experienced Lettings professional to join their team in Warwick. The role is a phone-based role and will be helping and advising Lettings Agencies across the UK, with queries and regulatory issues. Therefore, a knowledge of the Lettings industry is advantageous along with a good phone manner. This opportunity is available on a hybrid working basis, working 3 days in the office and 2 from home Working hours of a Lettings Advisor: Monday to Friday 9 am – 5 pm Hybrid role – 3 days in the office, 2 from home The successful Lettings Advisor will be offered: £25,500 Basic KPI Bonus Annual Salary Bonus On Target Earnings of £26,000 Career progression Ongoing Training & Support Free Parking Lettings Advisor Team requirements: Experience in Lettings, Lettings Compliance, and/or Landlord & Tenant law Excellent telephone manner Ability to listen and interpret member enquiries, and provide relevant advice. Exceptional Customer Service skills with excellent verbal and written communication. Proficient Microsoft Office. Duties of a Lettings Advisor will include, but will not be limited to: Answering queries via telephone, providing support or signposting legal & compliance queries from members Log accurate data and member discussions on the CRM system. Help review and complete existing legal documents and templates. Escalate legal queries where applicable Keep up to date with property policies & legislations and the general property industry #J-18808-Ljbffr
Lettings Advisor employer: GCB Agency Recruitment
Contact Detail:
GCB Agency Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Advisor
✨Tip Number 1
Familiarise yourself with the latest regulations and compliance issues in the lettings industry. This knowledge will not only boost your confidence during the interview but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Practice your telephone communication skills. Since this role is phone-based, being able to convey information clearly and professionally over the phone is crucial. Consider role-playing common scenarios with a friend to refine your approach.
✨Tip Number 3
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others in the field. This can provide you with valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Prepare specific examples of how you've provided exceptional customer service in previous roles. Being able to share these experiences will highlight your suitability for the Lettings Advisor position and show that you understand the importance of client satisfaction.
We think you need these skills to ace Lettings Advisor
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Lettings Advisor. Highlight your experience in lettings, compliance, and customer service in your application to show you understand what the role entails.
Tailor Your CV: Make sure your CV reflects your relevant experience in the lettings industry. Emphasise your telephone skills, customer service experience, and any knowledge of landlord and tenant law that you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the lettings industry. Mention specific examples of how you've successfully handled queries or provided support in previous roles, demonstrating your ability to excel in this position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Lettings Advisor.
How to prepare for a job interview at GCB Agency Recruitment
✨Show Your Lettings Knowledge
Make sure to brush up on your knowledge of the lettings industry, including compliance and landlord-tenant law. Being able to discuss recent changes or challenges in the sector will demonstrate your expertise and commitment to the role.
✨Demonstrate Your Phone Skills
Since this is a phone-based role, practice your telephone manner. Be clear, concise, and friendly during the interview. You might even want to prepare for common scenarios you could face while advising clients over the phone.
✨Highlight Customer Service Experience
Exceptional customer service is key for this position. Prepare examples from your past roles where you successfully resolved customer queries or provided outstanding support. This will show that you can handle member enquiries effectively.
✨Familiarise Yourself with CRM Systems
As logging data accurately is part of the job, it’s beneficial to mention any experience you have with CRM systems. If you haven’t used one before, consider researching how they work and be ready to discuss how you would adapt to using one.
