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- Tasks: Lead a luxury store, inspire your team, and drive sales while ensuring top-notch customer service.
- Company: Join a prestigious global luxury brand known for its exceptional quality and style.
- Benefits: Enjoy competitive pay, potential bonuses, and opportunities for professional growth in a vibrant environment.
- Why this job: Be part of a dynamic team that values creativity, innovation, and a passion for fashion.
- Qualifications: Management retail experience and a flair for fashion are essential; fluency in a second language is a plus.
- Other info: Ideal for those who thrive in fast-paced environments and love building relationships with clients.
The predicted salary is between 43200 - 72000 £ per year.
As the Store manager for this global luxury brand, you will be an ambassador of the brand, running the store ensuring maximum profitability and productivity. You will be an inspiring and motivating leader and coach, developing the store team to higher performance. You will identify new business opportunities and implement actions to ensure your store meets sales targets and minimises stock loss, shrinkage and store operating costs.
KEY RESPONSIBILITIES:- Team Leadership & Engagement
- Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions.
- Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L.
- Take accountability alongside Store Support for the health and safety management of the store.
- Supervise loss asset protection and risk management.
- Control stock loss within the boutique budget and implement stock audits effectively.
- Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control.
- With support from Department Managers, ensure effective team operations e.g. rotas, payroll (with HR support).
- Business & Client Development
- Develop the sales team to ensure their teams deliver the brands experience to every Client. Support them with consistent coaching, identify their development and training needs, and those of their team and partner with them to tailor individual action plans.
- Identify, recruit and develop talents and work with HR to secure succession plans.
- Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions.
- Take part in the recruitment, training, evaluation, motivation and development of the staff.
- Operations
- Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions.
- Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L.
- Take accountability alongside Boutique Support for the health and safety management of the store.
- Supervise loss asset protection and risk management.
- Control stock loss within the boutique budget and implement stock audits effectively.
- Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control.
- With support from Assistant Boutique Managers ensure effective team operations e.g. rotas, payroll (with HR support).
- Management retail experience.
- Existing International Clientele network.
- Experience in managing VIP clients and events.
- Excellent communication and relationship building skills.
- Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity.
- A passion for the brand and our collections.
- Strong knowledge of fashion, trends and specifically RTW product division.
- Fluency in a second language (preferred).
Luxury Store Manager (Flagship) (City of London) employer: Dweet
Contact Detail:
Dweet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Store Manager (Flagship) (City of London)
✨Tip Number 1
Familiarise yourself with the brand's values and current collections. As a Luxury Store Manager, you'll need to embody the brand's ethos and convey it to your team and clients. Understanding the latest trends and how they relate to the brand will help you stand out.
✨Tip Number 2
Network within the luxury retail sector. Attend industry events or connect with professionals on platforms like LinkedIn. Building relationships with others in the field can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully developed teams in the past. Be ready to share specific examples of how you've motivated staff and improved performance, as this is crucial for the role.
✨Tip Number 4
Showcase your understanding of financial management in retail. Be prepared to discuss how you've monitored expenses and contributed to profitability in previous roles, as this will be key in managing the store's P&L effectively.
We think you need these skills to ace Luxury Store Manager (Flagship) (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in retail, particularly in luxury environments. Emphasise any achievements related to team leadership, sales targets, and client relationship management.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and your understanding of the luxury market. Mention specific examples of how you've developed teams and driven sales in previous roles.
Showcase Relevant Skills: Highlight your communication and relationship-building skills, as well as your ability to manage VIP clients and events. Use concrete examples to demonstrate your customer service excellence and commercial creativity.
Research the Brand: Familiarise yourself with the brand's values, collections, and current trends in the fashion industry. This knowledge will help you articulate why you're a great fit for the role and how you can contribute to the store's success.
How to prepare for a job interview at Dweet
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for the luxury brand during the interview. Research the brand's history, values, and latest collections so you can speak knowledgeably about what makes it unique.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and develop staff, as well as how you've handled challenges in a retail environment.
✨Discuss Your Client Management Experience
Be ready to talk about your experience with VIP clients and events. Share specific instances where you've built strong relationships and how that has positively impacted sales or customer loyalty.
✨Understand Financial Metrics
Familiarise yourself with key financial metrics relevant to retail management, such as P&L statements and stock loss control. Be prepared to discuss how you've managed expenses and maximised profitability in previous roles.
