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- Tasks: Manage customer accounts and deliver fraud strategies post-implementation.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment and fraud management.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a dynamic team that drives customer engagement and makes a real impact.
- Qualifications: Experience in consulting or banking with fluency in English and French required.
- Other info: Ideal for those passionate about fraud prevention and customer relations.
The predicted salary is between 36000 - 60000 £ per year.
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders.
About the Role: You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects.
Responsibilities:
- Showing a good understanding of fraud and risk management, relating it to products and service within the firm.
- Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps.
- Developing and delivering fraud strategies, providing solution training and transfer of knowledge.
- Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution.
- Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice.
- Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables.
Requirements:
- Experience in consulting, professional services or banking.
- Understanding of financial industry and knowledge of fraud related areas.
- History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers.
- Problem solving and critical thinking skills.
- Experience working with rule engines and fraud solutions is considered an asset.
- Fluency in English and French.
Fraud Engagement Manager - French Speaking employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Engagement Manager - French Speaking
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in fraud management. Being knowledgeable about current solutions and strategies will not only help you in interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the fraud and risk management industry. Attend relevant events or webinars to connect with potential colleagues and learn more about the challenges they face, which can give you insights to discuss during your interview.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your past experience that highlight your problem-solving skills in fraud scenarios. This will show your practical understanding of the role and how you can contribute to the team.
✨Tip Number 4
Brush up on your French language skills, especially in a business context. Since the role requires fluency in both English and French, being able to communicate effectively in both languages will set you apart from other candidates.
We think you need these skills to ace Fraud Engagement Manager - French Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fraud and risk management. Emphasise any consulting or banking experience, as well as your fluency in French and English.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the role and how your skills align with the responsibilities outlined. Mention specific examples of how you've managed customer accounts or developed fraud strategies in the past.
Showcase Problem-Solving Skills: In your application, provide examples that showcase your problem-solving and critical thinking skills. Highlight situations where you translated technical requirements for non-technical stakeholders.
Research LexisNexis Risk Solutions: Familiarise yourself with LexisNexis Risk Solutions and their offerings. Understanding their products and services will help you tailor your application and show genuine interest in the company.
How to prepare for a job interview at LexisNexis Risk Solutions
✨Showcase Your Fraud Knowledge
Make sure to demonstrate your understanding of fraud and risk management during the interview. Be prepared to discuss specific examples from your past experience that relate to the role, especially how you've applied best practices in fraud strategies.
✨Understand Customer Use Cases
Familiarise yourself with common customer use cases in fraud management. During the interview, be ready to explain how you would approach these scenarios and tailor solutions to meet client needs, showcasing your problem-solving skills.
✨Communicate Effectively with Non-Technical Stakeholders
Since the role involves translating technical requirements for non-technical decision-makers, practice explaining complex concepts in simple terms. This will show your ability to bridge the gap between technical teams and clients.
✨Prepare for Team Collaboration Questions
Expect questions about your experience working with cross-functional teams, such as Sales and Marketing. Be ready to share examples of how you've collaborated effectively in the past and contributed to strategic oversight in fraud best practices.
