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- Tasks: Keep our hotel sparkling clean and welcoming for guests in public areas.
- Company: Join Ennismore, launching the luxurious SLS The Red Sea in 2025.
- Benefits: Be part of an exciting pre-opening team with opportunities for growth.
- Why this job: Make a mark in luxury hospitality while creating memorable guest experiences.
- Qualifications: High school education and previous experience in a similar role required.
- Other info: We're looking for motivated team players who thrive in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Public Area Attendant to join the pre-opening of SLS The Red Sea. Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea. SLS The Red Sea is planned to open in 2025, offering 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travellers of all ages.
This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.
About the Role! Joining the heart & soul of our Hotel team, our Housekeeping Department carries out allocated general cleaning duties, aiming and achieving high standards of cleanliness and presentation for the rooms and public areas of the Hotel. As well as making sure our rooms and public spaces are sparkling clean and comfortable, we also provide efficient, friendly and professional service in all our interactions to make our guests feel welcome and cared for.
Your duties as a Housekeeping - Public Area Attendant includes:
- Maintaining the cleanliness standards for the hotel's public areas including lobbies, restaurants, bathrooms, hallways, offices, function areas and other common areas.
- Thoroughly clean all sections of the public areas, such as bathrooms, vacuuming, mopping, sanitizing, polishing, tidying and wiping down surfaces, all to ensure an exceptional first impression.
- Re-stocking and maintaining housekeeping inventory levels including linen, cleaning supplies, tea, coffee, chemicals, bins etc.
- Providing friendly, approachable and professional relationships with our guests.
- Report maintenance issues promptly, showing your dedication to a flawless experience.
Qualifications:
- Secondary / High school education
- Previous experience in a similar capacity
- Good reading and oral proficiency in English language.
Additional Information:
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
We are an inclusive company and our ambition is to attract, recruit and promote talent.
Public Area Attendant employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in luxury hotels. Understanding what is expected in terms of cleanliness and presentation will help you stand out during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively interacted with guests in previous roles. This will demonstrate your ability to create a welcoming atmosphere, which is crucial for this position.
✨Tip Number 3
Research SLS The Red Sea and its unique offerings. Being knowledgeable about the hotel’s features and amenities will allow you to express genuine enthusiasm and align your values with the company’s vision during discussions.
✨Tip Number 4
Prepare to discuss how you handle high-pressure situations. Since the role requires multitasking and working under stress, sharing relevant experiences will highlight your capability to thrive in a fast-paced environment.
We think you need these skills to ace Public Area Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Public Area Attendant position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or similar roles. Emphasise your attention to detail, customer service skills, and ability to work under pressure.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job that excite you and how your background makes you a great fit for the team at SLS The Red Sea.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Accor Hotels
✨Show Your Attention to Detail
As a Public Area Attendant, attention to detail is crucial. During the interview, highlight your ability to notice and address cleanliness issues. Share specific examples from previous roles where your keen eye made a difference.
✨Demonstrate Your Customer Service Skills
This role requires friendly and professional interactions with guests. Be prepared to discuss how you've provided excellent customer service in the past. Use anecdotes that showcase your ability to create a welcoming atmosphere.
✨Prepare for Scenario Questions
Expect questions about how you would handle various situations, such as dealing with a guest complaint or managing multiple tasks under pressure. Practise your responses to demonstrate your problem-solving skills and ability to stay calm in stressful situations.
✨Research the Company and Project
Familiarise yourself with Ennismore and the SLS The Red Sea project. Understanding the company's values and the unique aspects of this new hotel will help you align your answers with their vision and show your genuine interest in the role.
