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- Tasks: Assess vehicle repairs and manage claims efficiently while ensuring safety and cost-effectiveness.
- Company: Join Acorn Insurance, a leading specialist provider with over 40 years of experience in motor insurance.
- Benefits: Enjoy 31-35 days of annual leave, sick pay, discounts, and a supportive work environment.
- Why this job: Gain valuable industry knowledge, enjoy a diverse culture, and make a real impact on customer satisfaction.
- Qualifications: Knowledge of vehicle repair methods and experience in estimating; VDA ATA AQP Accreditation required.
- Other info: Full training provided, with opportunities for progression and personal development.
The predicted salary is between 36738 - 39761 £ per year.
Location: Liverpool
Salary: £36,738 - £39,761, plus a performance related bonus of up to £2000 per annum
Job Type: Permanent, Full Time
As a Claims Desktop Motor Engineer, you will assess prospects of repair versus total loss using engineering tools according to guidelines and procedures, considering commercial decision-making. You will also work to mitigate ancillary claim spend on hire, storage, and recovery charges.
You will provide accurate assessments of repair costs by authorising repairs and supervising the prompt payment of accounts within established guidelines and procedures.
What you will be doing:
- Obtain high-quality, value-for-money repairs that do not compromise vehicle safety.
- Produce prompt and accurate reports and estimates, authorise repairs, and value vehicles.
- Accurately categorise and dispose of salvage in accordance with ABI guidelines.
- Develop and maintain effective relationships with claims handlers, repairers, and intermediaries to ensure optimal outcomes for the business and customers.
- Monitor repair work and repairers' activities to ensure the average repair cost remains within the motor engineers' territory minimum number of substandard repair referrals.
What we're looking for:
- Thorough knowledge of motor vehicle accident repair methods.
- Experience in estimating and negotiation.
- VDA ATA AQP Accreditation.
- Thorough knowledge of computerised estimation systems (Audatex and Glassmatix).
- Thorough knowledge of Thatcham Escribe.
We are a growing business offering great opportunities to build your knowledge in the financial services industry. As a specialist insurance provider with over 40 years of experience, we help more than 50,000 customers across the UK find suitable motor insurance policies. At Acorn Insurance, we provide full training and ongoing coaching, including FCA regulated industry knowledge and tools to support your career growth. We value diversity and foster an inclusive environment where everyone feels respected and valued, encouraging our people to give their best.
Why join Acorn Insurance?
- Enhanced annual leave starting at 31 days, potentially increasing to 35 days.
- Additional buy & sell holiday options.
- Company sick pay, maternity & paternity leave.
- Enhanced pension scheme.
- Perk Box vouchers and discounts.
- Weekly fruit deliveries.
- Referral bonuses, free coffee, cycle-to-work scheme, and more.
- Opportunities for progression with training and support.
- We also offer free self-development qualifications, mental health support, charity events, and other employee benefits.
All roles are subject to DBS and financial checks, with offers conditional on satisfactory completion. Relevant experience or titles include Desktop Motor Engineer, Electric Motor Engineer, Mechanical Motor Engineer, and related roles.
Desktop Motor Engineer employer: Acorn Insurance and Financial Services Limited
Contact Detail:
Acorn Insurance and Financial Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Motor Engineer
✨Tip Number 1
Familiarise yourself with the latest motor vehicle accident repair methods and technologies. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance and motor engineering sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn about job openings before they are advertised.
✨Tip Number 3
Gain hands-on experience with computerised estimation systems like Audatex and Glassmatix. If you can, take short courses or tutorials to enhance your skills, as this will make you a more attractive candidate.
✨Tip Number 4
Prepare for the interview by practising common questions related to estimating and negotiation. Be ready to discuss specific scenarios where you've successfully managed repair costs or improved processes in previous roles.
We think you need these skills to ace Desktop Motor Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in motor vehicle accident repair methods and estimating. Include any specific qualifications like VDA ATA AQP Accreditation, as well as familiarity with computerised estimation systems such as Audatex and Glassmatix.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role of Desktop Motor Engineer at Acorn Insurance. Mention how your skills align with their requirements, particularly your ability to assess repair costs and manage relationships with claims handlers and repairers.
Showcase Relevant Experience: When detailing your work history, focus on experiences that demonstrate your knowledge of repair methods and negotiation skills. Use specific examples to illustrate how you've successfully managed repair costs or improved processes in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves accurate assessments and reporting.
How to prepare for a job interview at Acorn Insurance and Financial Services Limited
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of motor vehicle accident repair methods and the relevant computerised estimation systems like Audatex and Glassmatix. Being able to discuss these confidently will show that you're well-prepared and knowledgeable.
✨Demonstrate Your Negotiation Skills
Since experience in estimating and negotiation is key for this role, be ready to share examples from your past where you've successfully negotiated costs or resolved disputes. This will highlight your ability to handle the financial aspects of the job.
✨Build Rapport with Interviewers
As the role involves developing relationships with claims handlers and repairers, show your interpersonal skills during the interview. Engage with your interviewers, ask questions, and demonstrate how you can foster effective working relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills in repair versus total loss situations. Think through potential scenarios beforehand and be ready to explain your thought process and the factors you would consider in making those decisions.
