Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage equipment rentals, ensuring customer needs are met efficiently.
- Company: Join a reputable company known for its excellent service and career growth.
- Benefits: Enjoy private healthcare, career progression, holidays, and fun social events.
- Why this job: Great opportunity for autonomy in a supportive team environment focused on customer satisfaction.
- Qualifications: Experience in hire roles is essential; strong communication skills are a must.
- Other info: Office-based role with a relaxed atmosphere, training provided for success.
The predicted salary is between 24000 - 28000 £ per year.
Our client is seeking an experienced Hire Controller looking to take their career to the next stage. Your primary responsibility is to manage the rental of equipment, machinery, and tools to customers, ensuring that the right equipment is available for the customer's needs at the right time and at the right price, maximising business opportunities.
Working for this company, you will be given lots of autonomy to successfully manage this function for a brand with a great reputation within their field. On offer are great career development opportunities, ideal for individuals who are driven to deliver complete customer satisfaction. Our client recognises and rewards hard work, loyalty and achievements with excellent incentives and a structured discretionary bonus scheme.
This position is office-based, 5 days per week, within a busy but relaxed atmosphere. Working as part of a team in a very busy and fast-paced office, you will provide a prompt and efficient service to customers both internal and external. You will maximise all revenue opportunities and administer all associated paperwork, whilst providing outstanding customer service at all times.
Position responsibilities:- Deal with telephone, email and face-to-face enquiries about plant, machinery and tool hire.
- Manage orders from customers and provide accurate information as required.
- Ensure accuracy of all paperwork and that procedures for hire and sales contracts, purchase orders, stock transfers, asset administration, are adhered to.
- Set up customer hire contracts, negotiate costs and prepare invoices.
- Liaise with the warehouse to ensure equipment required for hire is available.
- Co-ordinate drivers to ensure equipment is delivered and collected from customers on time and efficiently.
- Ensure all deadlines are met in relation to reporting of information.
- Work within the Health & Safety policy of the company to ensure safe working practices.
- Maximise consumable sales opportunities at every opportunity.
- Private health care
- Career progression and management development opportunities
- Good holidays and Christmas shutdown
- Social staff events
- Experience in the construction sector is not essential but it is ideal
- Experience within a hire controller or hire team is essential
- Experience within a depot is ideal
- Strong customer service and communication skills are essential alongside the willingness to work within a busy and reactive environment
- All training is provided to support your success in the role
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days, we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Hire Controller employer: 1st Choice Rec
Contact Detail:
1st Choice Rec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the equipment and tools commonly used in the hire industry. Understanding the specifics of what you’ll be managing will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the hire and construction sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and order management. Being able to articulate your experience and how it relates to the role will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to work in a fast-paced environment by sharing specific examples from your past roles. Highlighting your adaptability and problem-solving skills will demonstrate that you’re ready for the challenges of the Hire Controller position.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hire control or similar roles. Emphasise your customer service skills and any experience you have in managing orders and paperwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've maximised business opportunities or provided excellent customer service in previous positions.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to work in a fast-paced environment. Mention any experience with health and safety policies, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for the Hire Controller position.
How to prepare for a job interview at 1st Choice Rec
✨Know the Equipment
Familiarise yourself with the types of equipment, machinery, and tools that the company hires out. Being able to discuss specific items and their uses will show your understanding of the role and impress your interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle enquiries efficiently and ensure customer satisfaction, as this is crucial for a Hire Controller.
✨Understand the Paperwork
Brush up on the types of paperwork involved in hire contracts, purchase orders, and invoicing. Showing that you understand the administrative side of the role will demonstrate your readiness to take on the responsibilities.
✨Show Your Team Spirit
Since the role involves working in a busy team environment, be ready to discuss how you collaborate with others. Share experiences where teamwork led to successful outcomes, as this will resonate well with the company's culture.
