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- Tasks: Manage complex subsidence claims and guide clients through the process.
- Company: Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions.
- Benefits: Enjoy hybrid working, competitive salary, 25 days holiday, and private healthcare.
- Why this job: Join a supportive team with extensive training and opportunities for professional growth.
- Qualifications: Experience in property claims and excellent communication skills are essential.
- Other info: Sedgwick promotes diversity and offers a zero tolerance policy towards discrimination.
The predicted salary is between 28800 - 43200 £ per year.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Job Location: UK wide, Hybrid working
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for Subsidence Claims Technicians, UK wide on a hybrid basis. You will manage a portfolio of complex and large subsidence claims, being the focal point for clients and guiding them through the claims process from start to finish. This role demands strong organisational skills, resilience, and a customer-focused approach.
With the benefit of training and colleague support, you will deliver an exceptional customer experience managing subsidence claims. You will be able to put yourself in our customers’ shoes, see the full picture and make decisions based on the facts, treating all claims on their individual merits. You will have the opportunity to develop your expertise in a supportive environment, collaborating with colleagues to deliver exceptional results.
If you thrive under pressure, possess excellent communication skills, and enjoy a challenge, this role is perfect for you.
The Skills You Will Have When You Apply:
- Experience in managing property claims: Previous experience in a claims environment is essential.
- Excellent communication skills: You will speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
- Conscientious and hard-working in order to achieve the required results, as well as being flexible and adaptable during times of high volumes.
The Skills That Will Be Developed Once Working:
- Comprehensive Training: You will receive all the Sedgwick-specific training needed to excel in your role.
- Professional Development: We are committed to helping you work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification.
What We’ll Give You For This Role:
- Competitive salary taking into account skills, experience and qualifications.
- A Self Invested Personal Pension Scheme (SIPP).
- Holiday allowance of 25 days plus bank holidays.
- Flexible working from our office or your home.
Health & Support:
- Private healthcare plan (including pre-existing conditions).
- Life assurance.
- Employee assistance programme for employee wellbeing.
- Group Income Protection.
Other Benefits:
- Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications.
- Discounts on various products and services.
This isn’t just a position; it’s a pivotal role in shaping our industry. At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.
Next Steps For You:
Think we’d be a great match? Apply now – we want to hear from you. If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications, and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Claims Technician - Expert Services employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Technician - Expert Services
✨Tip Number 1
Familiarise yourself with the claims process, especially in subsidence cases. Understanding the nuances of property claims will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who work in claims. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle complex claims scenarios. This will demonstrate your problem-solving skills and customer-focused approach.
✨Tip Number 4
Research Sedgwick’s company culture and values. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits their team.
We think you need these skills to ace Claims Technician - Expert Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing property claims. Use specific examples that demonstrate your organisational skills and customer-focused approach, as these are key for the Claims Technician role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills. Explain how you can guide clients through the claims process and provide examples of how you've successfully managed complex situations in the past.
Highlight Relevant Skills: In your application, emphasise your resilience, adaptability, and ability to thrive under pressure. Mention any previous experience in a claims environment and your negotiation skills, as these will be crucial for the role.
Show Enthusiasm for Training and Development: Express your eagerness to participate in Sedgwick's training programmes and your commitment to professional development, such as working towards the Cert CILA qualification. This shows you're serious about growing within the company.
How to prepare for a job interview at Sedgwick
✨Showcase Your Claims Experience
Make sure to highlight your previous experience in managing property claims. Be prepared to discuss specific cases where you successfully navigated complex claims, as this will demonstrate your expertise and suitability for the role.
✨Communicate Clearly and Confidently
Since excellent communication skills are crucial for this position, practice explaining complex details in a clear and concise manner. You might even want to role-play potential scenarios with a friend to build your confidence.
✨Demonstrate Customer-Centric Thinking
During the interview, emphasise your ability to empathise with clients and understand their needs. Share examples of how you've put yourself in customers' shoes to provide exceptional service, as this aligns with Sedgwick's values.
✨Prepare for Situational Questions
Expect questions that assess your resilience and adaptability under pressure. Think of past experiences where you had to manage high volumes of work or difficult situations, and be ready to explain how you handled them effectively.
