At a Glance
- Tasks: Serve food and drinks while ensuring guests have an amazing experience.
- Company: Join Hilton, a global leader in hospitality with nearly a century of excellence.
- Benefits: Enjoy flexible part-time hours and the chance to work in a vibrant environment.
- Why this job: Be part of a team that values hospitality and creates memorable experiences for guests.
- Qualifications: No prior experience required; just bring your enthusiasm and a customer-focused attitude.
- Other info: AM and PM shifts available; perfect for students looking to earn while they learn.
Overview
Restaurant Server – Gray and Dudley – The Bankers Alley Hotel, Tapestry Collection by Hilton (HOT0BZIT)
Restaurant Server – Gray and Dudley – The Bankers Alley Hotel, Tapestry Collection by Hilton (HOT0BZIT)
Serve Up Style, Flavor, and Southern Charm—Join us at Gray & Dudley! We are now hiring a part-time server with AM and PM availability!
A Food Server is responsible for serving food and/or beverages to guests in the hotel\’s continuing effort to deliver outstanding guest service and financial profitability.
Work Locations: The Bankers Alley Hotel, Tapestry Collection by Hilton, 222 3rd Avenue North, Nashville 37201
Responsibilities
- Respond to guest requests in a timely, friendly and efficient manner
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
- Retrieve and deliver food and beverage orders in a timely manner
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
- Ensure serving station is well-stocked at all times
Qualifications
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality – We\\\’re passionate about delivering exceptional guest experiences.
- Integrity – We do the right thing, all the time.
- Leadership – We\\\’re leaders in our industry and in our communities.
- Teamwork – We\\\’re team players in everything we do.
- Ownership – We\\\’re the owners of our actions and decisions.
- Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Work Environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!
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Restaurant Server - Gray and Dudley - The Bankers Alley Hotel, Tapestry Collection by Hilton employer: Hilton Worldwide, Inc.
Contact Detail:
Hilton Worldwide, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Server - Gray and Dudley - The Bankers Alley Hotel, Tapestry Collection by Hilton
✨Tip Number 1
Familiarise yourself with the menu and specials at Gray & Dudley. Knowing the dishes and drinks inside out will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Tip Number 2
Demonstrate your customer service skills during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles, as this aligns perfectly with Hilton's focus on guest satisfaction.
✨Tip Number 3
Show your adaptability by discussing times when you've successfully handled unexpected situations in a fast-paced environment. This is crucial for a restaurant server, especially in a busy hotel setting.
✨Tip Number 4
Research Hilton's core values and think about how you embody them. Be ready to discuss how your personal values align with their commitment to hospitality, integrity, and teamwork during your interview.
We think you need these skills to ace Restaurant Server - Gray and Dudley - The Bankers Alley Hotel, Tapestry Collection by Hilton
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant Server at Gray and Dudley. Familiarise yourself with the job description and think about how your skills align with their requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in the hospitality industry. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Hilton's core values. Mention specific examples of how you've demonstrated qualities like teamwork and customer focus in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Hilton Worldwide, Inc.
✨Know the Menu Inside Out
Familiarise yourself with the menu items, specials, and promotions at Gray & Dudley. Being able to discuss the dishes confidently will impress your interviewers and show that you're serious about the role.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding service in previous roles. Highlight your ability to respond to guest requests promptly and courteously, as this is crucial for a server position.
✨Showcase Your Teamwork Abilities
Hilton values teamwork highly, so be ready to discuss how you work well with others. Share experiences where you collaborated effectively with colleagues to enhance guest satisfaction.
✨Emphasise Adaptability and Dependability
Be prepared to talk about situations where you've had to adapt quickly to changes or challenges. Showing that you can handle the fast-paced environment of a restaurant will make you a strong candidate.