Harvey Nichols | Finance and Operations Manager

Finance & Operations Manager (Fixed Term contract 12-18 months)

Expected start date – Early 2025

Are you a commercially minded operations manager that puts customers first?

Do you love working with people?

Do you love all things luxury retail?

If so, we want to hear from you!

A rare opportunity has arisen to join Harvey Nichols Leeds as Finance and Operations Manager. This is a Senior specialised role working with the General Manager to support the selling functions within the store to the highest level, to facilitate the maximisation of sales and profit. This role also has Duty manager responsibilities for the Retail side of the business in the absence of the General Manager

If you have previous experience of working in an operational role, ideally within a retail environment this could be your next move. The role requires managing the support functions of the store which includes Security, Maintenance, Cash Office, Stock movement and Housekeeping though five management reports. The ideal candidate will also have experience of managing multiple disciplinary teams.

About the role…

• Ensure at all times that the store presentation meets Harvey Nichols expectations.
• Ensure that all times the building is secure and the risk from fire and intruders are minimised. Ensure compliance in relation to insurance inspections and Fire Risk Assessments at all times.
• Ensure all statutory testing is completed and all relevant information/certificates are up to date and ready for review in the Fire Log/Health & Safety file.
• Ensure that all times there are adequate security personnel on duty to prevent/detain shoplifters/fraudsters manage any emergency incidents such as fire or suspect device evacuations.
• Ensure the store online fulfilment is delivered within the business KPI’s.
• Ensure that at all times the till system is operational and meets the requirements of the business. This is done through the continual liaison with IT and other service providers to ensure all issues and logged and closed in a timely manner.
• Manage the twice-yearly stock take process liaising stakeholders to achieve results in line with company expectations in terms of accuracy and loss.
• Control and process all Stock System adjustments, write offs in line with company policy.
• Ensure all goods and services are purchased in line with the Company procurement procedures and Bribery Act.
• Provide ongoing analysis of costs, sales & margins for the store. Ensure weekly all KPI results are reviewed and in line with company expectations.
• Review monthly cost reports and submit accurate adjustments to set deadlines.
• At the end of year close with accurate cost and capex accruals to set deadlines.
• Complete and submit to set deadlines the business budget and forecast in conjunction with the GM.
• Complete and submit to set deadlines the capex budgets for the store in conjunction with the GM. The ongoing submission of capex requests with follow through to the completion of the project.
• Oversee the operational planning and installation of any new partners that join to trade within our business.

About your experience

• Commercially minded and customer focused.
• Strong numerical skills
• Thorough understand of Microsoft Systems
• Ability to work well under pressure and to varying deadlines.
• Be confident communicating with stakeholders across the company.
• Strong analytical and problem-solving skills.

A bit about You

• Ability to manage multiple projects and tasks at any one time.
• Great Communication skills
• Customer service centric
• Drive and energy!
• Resilience
• Able to quickly establish positive working relationships.
• Team player
• Solution focused.
• Innovation and change are a constant source of motivation.
• Business Focus
• Strategic Focus

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance
• Employee recognition schemes

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program – Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.