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- Tasks: Join us as a Housing Officer, supporting individuals in safe and secure homes.
- Company: Midlothian Council is transforming housing services for better community living.
- Benefits: Enjoy a permanent role with a competitive salary and supportive work environment.
- Why this job: Make a real impact by helping vulnerable customers while developing your skills.
- Qualifications: CIH Level 2 or equivalent experience required; knowledge of housing policy is a plus.
- Other info: Guaranteed interviews for eligible candidates from specific backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a dedicated and proactive Housing Officer to join our team and help us to deliver high quality housing services. This is a fantastic opportunity for someone who thrives on variety, enjoys working with people and is committed to supporting individuals to live well in safe, secure and well managed homes.
KNOWLEDGE
- Operational knowledge of housing policy and related legislation is desirable to deliver accurate information and make balanced judgements within statutory requirements and strict guidelines.
- The jobholder should have experience of dealing with vulnerable and disadvantaged customers, and have knowledge of giving welfare related advice and signposting to support networks.
- Knowledge of housing and related legislation in the operation of Council policies and procedures.
- Knowledge of MS Office or similar Spreadsheet and Word processing applications is essential.
- CIH Level 2, including English, or SVQ equivalent combined with necessary experience. A diploma in Housing Studies is a desirable qualification.
- If the jobholder does not meet the educational criteria, they will have to evidence they have the capacity to meet the educational standard.
- The jobholder requires knowledge of a wide range of jobs and associated activities and will generally need an extended period of relevant working experience to become fully competent and familiar with all aspects of the job (2 years).
CLOSING DATE - Sunday 6th July 2025
INTERVIEW DATE - Wednesday 16th July 2025
Additional Information
If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email recruitment@midlothian.gov.uk to contact a member of the Recruitment Team stating the post reference number.
Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.
If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child you are eligible for a guaranteed interview if you meet the essential criteria for the post.
Housing Officer - MID06870 employer: Midlothian Council
Contact Detail:
Midlothian Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - MID06870
✨Tip Number 1
Familiarise yourself with housing policies and legislation relevant to the role. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the position.
✨Tip Number 2
Gain experience working with vulnerable populations, as this is crucial for the Housing Officer role. Volunteering or internships in social services can provide valuable insights and enhance your application.
✨Tip Number 3
Brush up on your MS Office skills, particularly Excel and Word. Being proficient in these applications is essential for managing data and documentation effectively in this role.
✨Tip Number 4
Network with professionals in the housing sector. Attend local events or join online forums to connect with others in the field, which can lead to valuable insights and potential job referrals.
We think you need these skills to ace Housing Officer - MID06870
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Officer position. Highlight key skills and experiences that align with what the company is looking for.
Tailor Your CV: Customise your CV to reflect your relevant experience in housing services, particularly your knowledge of housing policy and legislation. Emphasise any experience working with vulnerable customers and providing welfare-related advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping individuals live well in safe and secure homes. Use specific examples from your past experiences that demonstrate your ability to meet the job's requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional to make a strong impression.
How to prepare for a job interview at Midlothian Council
✨Brush Up on Housing Legislation
Make sure you have a solid understanding of housing policy and related legislation. Familiarise yourself with the key points that govern housing services, as this knowledge will be crucial in demonstrating your capability to deliver accurate information during the interview.
✨Showcase Your Experience with Vulnerable Customers
Prepare examples from your past experiences where you've successfully dealt with vulnerable or disadvantaged customers. Highlight your ability to provide welfare-related advice and how you've effectively signposted individuals to support networks.
✨Demonstrate Your IT Skills
Since knowledge of MS Office and similar applications is essential, be ready to discuss your proficiency with these tools. You might even want to mention specific projects where you've used spreadsheets or word processing applications to enhance your work.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and judgement within statutory requirements. Think about potential situations you might face as a Housing Officer and how you would handle them, ensuring you align your responses with the Council's policies and procedures.
