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- Tasks: Be the first point of contact for customers and assist with appliance registrations.
- Company: Join Domestic & General, a trusted partner for appliance protection with 9 million UK customers.
- Benefits: Enjoy remote work, competitive salary, bonuses, and 33 days annual leave.
- Why this job: Great work-life balance, engaging training, and a chance to make a real impact.
- Qualifications: Targeted sales experience, excellent communication skills, and a team player attitude required.
- Other info: Flexible working options available, with a new office for hybrid workers.
The predicted salary is between 19500 - 29500 ÂŁ per year.
Join to apply for the Customer Sales Advisor – Registrations role at Domestic & General Join to apply for the Customer Sales Advisor – Registrations role at Domestic & General Get AI-powered advice on this job and more exclusive features. Salary : £24,500 per year plus OTE £7,200 per annum Contract: Permanent, full time with a fixed weekly shift pattern Location: REMOTE – working from home Are you a natural-born salesperson and have targeted sales experience? Do you always put your customers first? Want to work for a great company with amazing benefits? If it’s a YES, YES, and YES you should join us as a Customer Sales Advisor. Start date: 7th July Who We Are We are Domestic & General. We’re a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we’re recruiting Customer Service Advisors in a role that offers great work life balance plus a flexible and engaging onboarding experience. Salary A highly competitive 24,500 basic salary. Average Bonus Earnings of £7,000 per annum, earned through a combination of strong sales performance, excellent customer service and call quality. For all our Agents, we ensure the salary and bonus opportunity are balanced and for our highest performing Agents there is an opportunity to earn higher rates of salary and additional bonus based on performance. The role you’ll do Acting as the first point of contact for customers who need help Assisting customers calling to register their appliances Using your wit, charm and best sales patter to upsell our products Building rapport with our customers and getting to know their needs Helping each customer find the protection package for them Don’t worry, we’re not about throwing you in at the deep end. We’ll help you find your feet with a three-week training programme. You’ll learn our systems, meet your colleagues, hone your sales technique, and love talking to our amazing customers. So, what do we need from you? A solid background in targeted sales. Excellent attention to detail. Our customers mean a great deal to us, so want to get things right first time. Great communication skills to build relationships and listen to our customers. You’ll be a team player dedicated to providing the best customer experience. You’ll be calm, cool, and relaxed; able to juggle tasks while working quickly. Sound good? There’s more… You can work remotely if you live far away. We’ll provide all the equipment you need to work from home, you’ll just need to have broadband access. Alternatively, if you live within a commutable distance from our Nottingham office you can work on a hybrid basis. We\’ve just opened a brand new office right next to the train station. You\’ll enjoy a state of the art working environment where you can collaborate with colleagues and receive hands on support. You’ll work a fixed 37.5-hour shift across 8am-8pm Monday-Sunday, rotational shift pattern. So, what are these benefits? Full training – with clear career progression opportunities. Regular incentives – with some pretty great prizes. Sales bonuses – each month you’ll get the chance to earn some extra take-home pay. Annual leave – 33 days (including bank holidays). A free annual D&G protection plan – we want you to see how great the product you’re selling is. There are discounted rates for family and friends too. Employee assistance programme – free support and advice on relationships, physical and mental health, financial assistance and more. Health and wellbeing – discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy. Pension scheme – matched employer contributions up to 5% of basic salary Life assurance – employer funded cover of 4x basic salary. Employee discounts – access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers. And many more benefits – including travel loans, car leasing and Cycle to Work and Salary Finance schemes. We really couldn’t sell this anymore if we tried. That’s your job. Or at least it could be. Get your application in now and join us as a Customer Sales Advisor. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey. Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Referrals increase your chances of interviewing at Domestic & General by 2x Sign in to set job alerts for “Customer Advisor” roles. Derby, England, United Kingdom 11 hours ago Leicester, England, United Kingdom 1 day ago Burton Upon Trent, England, United Kingdom 2 days ago Customer Success Manager, Laser Scanning, EMEA, UK based (F/M/D) Nottingham, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Customer Sales Advisor - Registrations employer: Domestic & General
Contact Detail:
Domestic & General Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor - Registrations
✨Tip Number 1
Familiarise yourself with Domestic & General's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage customers effectively during the interview.
✨Tip Number 2
Prepare to showcase your sales experience by thinking of specific examples where you've successfully met targets or upsold products. This will demonstrate your capability and fit for the role.
✨Tip Number 3
Practice your communication skills, especially in building rapport. Role-playing scenarios with friends or family can help you refine your approach to customer interactions, which is crucial for this position.
✨Tip Number 4
Research common customer service challenges and think about how you would handle them. Being prepared with solutions will show your proactive attitude and readiness to provide excellent customer service.
We think you need these skills to ace Customer Sales Advisor - Registrations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your targeted sales experience and customer service skills. Use specific examples that demonstrate your ability to build rapport with customers and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention why you want to work for Domestic & General and how your skills align with the role of Customer Sales Advisor.
Highlight Relevant Skills: In your application, emphasise your communication skills, attention to detail, and ability to multitask. These are key traits that Domestic & General is looking for in a candidate.
Show Enthusiasm: Express your enthusiasm for the role and the company in your application. Let them know you’re excited about the opportunity to help customers and contribute to their success.
How to prepare for a job interview at Domestic & General
✨Showcase Your Sales Skills
Since this role is all about sales, be prepared to discuss your previous sales experience in detail. Highlight specific achievements and how you met or exceeded targets. Use numbers to quantify your success whenever possible.
✨Emphasise Customer-Centricity
Demonstrate your commitment to customer service by sharing examples of how you've put customers first in past roles. Discuss how you build rapport and understand customer needs, as this is crucial for the Customer Sales Advisor position.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to showcase your sales techniques. Practice common sales scenarios, such as upselling or handling objections, so you can respond confidently and effectively.
✨Research Domestic & General
Familiarise yourself with Domestic & General's products and services. Understanding their offerings will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
