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For Companies At a Glance
- Tasks: Engage with customers and support sales in a vibrant store environment.
- Company: Join AkzoNobel, a leading paints and coatings company with a rich history since 1792.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a supportive team that values your growth and offers career progression.
- Qualifications: Previous customer service experience and a collaborative spirit are essential.
- Other info: Flexible hours available; perfect for students balancing work and studies.
Join to apply for the Sales Assistant role at AkzoNobel. About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to colour people’s lives and protect what matters most. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity.
Sales Assistant - Dulux
20 hours per week (to be worked over Mon-Fri plus 3 Saturdays per month)
£13.34 per hour
Shepherds Bush W12 9AS
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What Do We Offer At AkzoNobel
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
Sales Assistant employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with AkzoNobel's product range, especially the Dulux brand. Understanding the features and benefits of their paints and coatings will help you engage customers effectively and demonstrate your knowledge during any conversations.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Be ready to discuss specific situations where you went above and beyond to ensure customer satisfaction.
✨Tip Number 3
Network with current or former employees of AkzoNobel or Dulux Decorating Centres. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Assistant role.
✨Tip Number 4
Demonstrate your enthusiasm for the role by engaging with AkzoNobel's social media channels. Comment on their posts or share relevant content to show your interest in the company and its products, making you more memorable to the hiring team.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use keywords from the job description to demonstrate that you meet the requirements for the Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and passion for customer service. Mention specific examples of how you've contributed to a positive customer experience in previous roles.
Showcase Your Skills: In your application, emphasise your communication skills and ability to work collaboratively. Provide examples of how you've successfully worked under pressure or supported colleagues in a team environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at AkzoNobel
✨Showcase Your Customer Service Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.
✨Familiarise Yourself with AkzoNobel Products
Do some research on AkzoNobel's brands, such as Dulux and Sikkens. Understanding their products will not only impress your interviewers but also help you answer questions about how you can contribute to sales and customer satisfaction.
✨Demonstrate Team Collaboration
The role requires working closely with colleagues. Be ready to discuss experiences where you've successfully collaborated with others, showcasing your ability to support and motivate your team.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and challenging situations. Think of specific instances where you remained calm under pressure and how you resolved issues effectively.
