Technical Support/Engineering Admin in Derby

A highly regarded organisation within the aerospace engineering sector is seeking an experienced Technical Support/Engineering Admin to join their Customer Services team. This is an exciting opportunity to play a crucial role in supporting workshop operations, managing supplier relationships, and ensuring the timely delivery of outsourced components and services.

Key Responsibilities:

• Define purchase / outsourced solutions for workshop needs based on applicable technical requirement.

• Define the Bill of Material related to after-sales operations and subcontracted manufacturing ranges.

• Update technical data via SAGE ERP (items, tools, documents, ranges, nomenclatures, equivalences).

• Select the suitable supplier from the approvedsupplier panels and issue purchase orders.

• Provide technical support for subcontracted manufacturing with the selected supplier

• Follow-up of spare parts manufacturing (Progress and Delivery date)

• Manage non-conformities (recordings, treatment of curative, corrective, preventive actions, balance),

• Define curative actions in connection with the supplier in charge of manufacturing.

• Provide technical support to the Supplier as well as monitoring deviation requests: assess feasibility, validate specifications and modifications with the Design Office and the Quality Department

• Set-up and manage the outsourced needs in our ERP SAGE X3 (customer need, purchaser order, product and stock management).

• Contribute to negociations with suppliers (price, lead time, quality, logistics, packages).

• Manage supplier relationship and improve supplier panel (qualify new suppliers) and supply chain performance (monitore performance and improve existing supplier performance).

Candidate Profile:

• Educated to Degree or Masters level in Engineering or a related technical discipline would be prefered but not essential

• Experience within the aerospace, engineering, or mechanical industries is advantageous.

• Strong understanding of technical documentation, mechanical and hydraulic specifications.

• Proficient in ERP systems (ideally SAGE X3) and technical data management.

• Excellent communication, negotiation, and problem-solving skills.

• Ability to work in a fast-paced, international environment with cross-functional teams.

• Fluent English is essential.

Whats On Offer:

• Opportunity to work with an industry leader in a dynamic and innovative sector.

• Exposure to international projects and global supply chain operations.

• Competitive salary and benefits package.

• Professional growth and development opportunities.

All applications will be handled with strict confidentiality in accordance with client privacy requirements.