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- Tasks: Support online trading strategies and manage daily operations for our e-commerce platforms.
- Company: Join AS Watson, the world's largest health and beauty retailer with over 16,800 stores globally.
- Benefits: Enjoy competitive salary, discounts, interest-free loans, and a fantastic learning and development programme.
- Why this job: Be part of a dynamic team driving online sales while enhancing customer experiences in a collaborative environment.
- Qualifications: Passion for online business, strong commercial awareness, and experience with CMS and Google Analytics required.
- Other info: Opportunities to engage in wellbeing initiatives and a generous refer-a-friend scheme.
The predicted salary is between 28800 - 43200 £ per year.
Who we are: You may not have heard of us, but you’ll know our brands! AS Watson is the world\’s largest international health and beauty retailer with over 16,800 stores in 29 markets. Each year, over 5.3 billion customers and members shop with our well-known retail brands, both online and offline, including the likes of Superdrug, Kruidvat, Watson’s, Marionnaud, The Perfume Shop, and many more. A typical day in this role includes: • Support the Online Business Trading Manager: Assist in implementing and executing the online trading, promotional, and merchandising strategy to drive sales and achieve business objectives. • Website & App Operations: Manage the day-to-day operations of the online business, ensuring product, promotional, and search optimisation implementations are effective and aligned with the overall strategy. • Analysis and Reporting: Conduct daily, weekly, and monthly analysis of key trading metrics performance. Use insights to create and implement actions and suggestions for optimisation to improve online performance. • Customer Journey: Work with the Online Business Specialist to review the customer funnel from both a data and CX view identifying pinch points, work cross functionally to implement actions to enhance the CX. • Technical and Commercial Implementations: Act as the go-to person for upcoming technical or commercial implementations. Help commercialise online tools to enhance the online shopping experience. • Strategic Supplier Projects: Work closely with the Online Business Manager to support and coordinate strategic supplier projects, fostering partnerships that contribute to business growth. • Relationship Building: Establish and maintain strong working relationships with business unit key contacts, digital marketing teams, tech teams, and other team members to ensure effective collaboration. This role would be a good fit for you if: • You have the ability to articulate ideas clearly and concisely and influence remote teams. • You can efficiently manage time and prioritise tasks ensuring timely execution of projects and meeting deadlines. • You are organised, allowing for seamless handling of various responsibilities and tasks, ensuring a smooth workflow. • You have a willingness to work collaboratively with different teams fosters a positive and cohesive work environment. • You approach new challenges with a positive mindset and taking initiative to address issues contributes to a productive and proactive work approach. What you\’ll need: • Passionate about online business: a genuine enthusiasm, alongside staying up-to-date with emerging technologies and trends. • Strong commercial awareness and a data-driven approach: Being results-oriented and data-driven to make informed decisions that align with business goals and drive revenue growth. • Excellent attention to detail and accuracy: A keen eye for detail to ensure precision in online content, product listings, and promotional activities, leading to an enhanced customer experience. • Experience with CMS and Google Analytics: Proficiency in working with Content Management Systems (CMS) and Google Analytics to enable effective website and app management and data-driven decision-making. What you\’ll get from us: • Competitive salary, benefits, and bonus scheme. • Discounts for you and your family from some our much-loved retailers, including Superdrug and The Perfume Shop. • Interest free season ticket and personal loans. • Excellent refer-a-friend scheme with up to £2000 up for grabs! • Free financial and mortgage advice from some of our partners. • A fantastic learning and development offering to explore. • Lots of opportunities to get involved in wellbeing initiatives to support your physical and mental health. • …plus much More! #J-18808-Ljbffr
Online Business Administrator employer: A.S. Watson Group
Contact Detail:
A.S. Watson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Business Administrator
✨Tip Number 1
Familiarise yourself with the latest trends in online retail and e-commerce. Understanding what drives sales and customer engagement in this space will help you speak confidently about your passion for online business during interviews.
✨Tip Number 2
Brush up on your skills with Content Management Systems (CMS) and Google Analytics. Being able to demonstrate your proficiency in these tools can set you apart, as they are crucial for managing website operations and analysing performance metrics.
✨Tip Number 3
Network with professionals in the online retail industry. Attend relevant webinars or local meetups to build connections and gain insights into the role of an Online Business Administrator, which can be beneficial when discussing your experience and aspirations.
✨Tip Number 4
Prepare to discuss how you would enhance the customer journey based on data analysis. Think of specific examples where you've identified issues and implemented solutions, as this aligns closely with the responsibilities of the role.
We think you need these skills to ace Online Business Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Online Business Administrator position. Tailor your application to highlight relevant experiences and skills that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience with online business, CMS, and Google Analytics. Use bullet points to make it easy to read and focus on achievements that demonstrate your commercial awareness and data-driven approach.
Write a Strong Cover Letter: In your cover letter, express your passion for online business and how your skills can contribute to AS Watson's goals. Be specific about your experience in managing online operations and improving customer journeys, and show enthusiasm for the role.
Highlight Relevant Skills: Make sure to emphasise your organisational skills, attention to detail, and ability to work collaboratively. Provide examples of how you've successfully managed projects or improved processes in previous roles to showcase your fit for the position.
How to prepare for a job interview at A.S. Watson Group
✨Show Your Passion for Online Business
Make sure to express your genuine enthusiasm for online business during the interview. Share examples of how you've kept up with emerging technologies and trends, as this will demonstrate your commitment to the role.
✨Demonstrate Your Data-Driven Approach
Be prepared to discuss how you use data to inform your decisions. Bring examples of how you've analysed key metrics in previous roles and how those insights led to improved performance or sales.
✨Highlight Your Attention to Detail
Since accuracy is crucial in this role, provide specific instances where your attention to detail made a significant impact. This could be in managing product listings or ensuring promotional activities were executed flawlessly.
✨Prepare for Technical Questions
Familiarise yourself with Content Management Systems (CMS) and Google Analytics, as these are essential tools for the position. Be ready to discuss your experience with them and how you've used these tools to enhance online performance.
