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- Tasks: Lead the housekeeping team to ensure top-notch guest experiences and cleanliness.
- Company: Join voco Belfast, a vibrant part of a world-renowned hotel brand.
- Benefits: Enjoy global discounts, life assurance, enhanced pension, and learning opportunities.
- Why this job: Be part of a dynamic team that values hospitality and personal growth.
- Qualifications: 1 year of supervisory experience in hotel housekeeping is required.
- Other info: Perfect for those passionate about hospitality and teamwork!
The predicted salary is between 28800 - 43200 £ per year.
Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about hospitality and maintaining the high standards of a world-renowned brand? If so, then we want to hear from you!
We have a rare opportunity for an Accommodation Supervisor to join our vibrant team at voco Belfast. In this role, you will play a pivotal role in ensuring the smooth operation of our housekeeping department and upholding the True Hospitality service philosophy.
Responsibilities:- Support the Accommodation Manager in overseeing daily housekeeping operations, ensuring rooms meet our high standards of cleanliness and guest satisfaction.
- Prepare and distribute room assignment lists, housekeeping schedules, and linen requirements.
- Liaise with the Front Desk regarding room status, guest requests, and special needs.
- Conduct room inspections and address any discrepancies or maintenance issues promptly.
- Manage housekeeping team members, including assigning tasks, monitoring performance, and providing feedback.
- Maintain accurate records and reports related to room status, housekeeping supplies, and guest requests.
- Uphold company policies regarding staff conduct, hygiene, and uniform standards.
- Contribute to a positive and collaborative work environment.
- Minimum of 1 year of experience in a supervisory housekeeping role within a hotel environment.
- Excellent communication, interpersonal, and organizational skills.
- Strong attention to detail and a commitment to quality standards.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in a hotel management system (e.g., OPERA) is a plus.
- Positive and enthusiastic attitude with a genuine passion for hospitality.
- The opportunity to work within a renowned hotel collection.
- Discounts worldwide across the IHG portfolio- Employee rates and Friends and Family Rates.
- Life Assurance- giving you peace of mind.
- 24/7 access to our Employee Assistance Programme.
- Enhanced Pension Contribution.
- Learning and Development opportunities.
- Grow with us and start your journey in the hospitality industry.
- Access to employee discounts for you, your family and friends.
- Enhanced Maternity & Paternity Leave.
If you are a highly motivated and detail-oriented individual with a passion for exceeding guest expectations, we encourage you to apply!
Accommodation Supervisor employer: The iNUA Collection
Contact Detail:
The iNUA Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Supervisor
✨Tip Number 1
Familiarise yourself with the True Hospitality service philosophy that voco Belfast upholds. Understanding their values and how they translate into daily operations will help you demonstrate your alignment with their brand during interviews.
✨Tip Number 2
Highlight your experience in managing housekeeping teams effectively. Be prepared to discuss specific examples of how you've motivated staff, handled challenges, and ensured high standards of cleanliness in previous roles.
✨Tip Number 3
Showcase your organisational skills by discussing how you prioritise tasks in a fast-paced environment. Prepare to share strategies you've used to manage schedules and room assignments efficiently.
✨Tip Number 4
If you have experience with hotel management systems like OPERA, make sure to mention it. Being proficient in these systems can set you apart from other candidates and demonstrate your readiness for the role.
We think you need these skills to ace Accommodation Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise your skills in communication, organisation, and attention to detail, as these are crucial for the Accommodation Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the True Hospitality service philosophy. Mention specific examples from your past experiences that demonstrate your ability to manage a team and ensure guest satisfaction.
Highlight Relevant Skills: In your application, clearly outline your proficiency with hotel management systems like OPERA, if applicable. Also, mention any experience you have with room inspections, task assignments, and maintaining high cleanliness standards.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Use positive language to express your genuine passion for hospitality and your desire to contribute to a collaborative work environment at voco Belfast.
How to prepare for a job interview at The iNUA Collection
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to ensure guest satisfaction in your previous roles.
✨Demonstrate Leadership Skills
As an Accommodation Supervisor, you'll be managing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and managed a team in a fast-paced environment.
✨Highlight Attention to Detail
This role requires a strong focus on cleanliness and quality standards. Prepare to discuss how you ensure high standards in housekeeping and any systems or processes you’ve implemented to maintain these standards.
✨Familiarise Yourself with Hotel Management Systems
If you have experience with hotel management systems like OPERA, mention it! If not, do some research beforehand to show your willingness to learn and adapt to new technologies that can enhance operational efficiency.
