Customer Service Representative

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Timely Recruit Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Timely Recruit Ltd Job Description – Customer Service Assistant Title: Customer Service Assistant Location : Surrey, United Kingdom (Hybrid – 3 days office / 2 days WFH post-probation) Salary : £24,000 ( Depending on Experience) – Private medical insurance – Life assurance – Cycle to work scheme – 22 days annual leave (increasing by one day each year to 25 days) – An additional day off each year to celebrate your birthday or an alternative special event. The Role: Our client is looking for a dynamic and passionate Customer Service Assistant to join their growing sustainability and waste consultancy. This is a people-focused helpdesk role for someone who thrives on solving problems, delivering exceptional service, and genuinely enjoys supporting clients. This is a hybrid position based in Surrey, with the option to work from home two days per week after probation. Job Responsibilities : Be the first point of contact for clients and suppliers via phone and email. Deliver high-quality, timely support by resolving client and supplier queries efficiently. Maintain accurate records by updating and closing cases within the internal portal. Provide support to the broader Waste team including Account Managers and Compliance staff. Handle administrative tasks such as document collection and uploading. Ensure services are delivered to internal SLAs and exceed client expectations. Professional and Personal Attributes : A minimum of 2 years’ experience in a Customer Service or Client support role. A dynamic, client-focused mindset with a passion for delivering great service. Excellent communication skills and the ability to build strong relationships with both clients and internal teams. Strong organisational and multitasking skills under pressure. A detail-oriented problem-solver who takes initiative and follows through. Proficient in MS Excel, Word, Outlook , and internal CRM/portal systems. GCSE English & Maths (Grade C/Level 4 or above). A genuine interest in ESG, sustainability , and helping organisations make a positive impact. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Consulting and Customer Service Industries Business Consulting and Services, Environmental Services, and Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Timely Recruit Ltd by 2x Sign in to set job alerts for “Customer Service Representative” roles. Woking, England, United Kingdom 1 month ago Staines-Upon-Thames, England, United Kingdom 1 week ago Guildford, England, United Kingdom 1 week ago Staines-Upon-Thames, England, United Kingdom 2 weeks ago Surrey, England, United Kingdom 2 months ago Woking, England, United Kingdom 5 days ago Customer Service Executive (Fixed Term Contract) Camberley, England, United Kingdom 2 weeks ago Weybridge, England, United Kingdom 1 week ago Customer Relationship Manager (CRM) – QuickStat Surrey, England, United Kingdom 3 days ago Customer Relationship Manager (CRM) – QuickStat Surrey, England, United Kingdom 1 week ago Epsom, England, United Kingdom 2 days ago Redhill, England, United Kingdom 1 month ago Farnham, England, United Kingdom 5 days ago Camberley, England, United Kingdom 2 weeks ago Addlestone, England, United Kingdom 1 week ago Brooklands, England, United Kingdom 2 days ago Stanwell, England, United Kingdom 1 day ago Staines-Upon-Thames, England, United Kingdom 1 day ago Epsom, England, United Kingdom 2 weeks ago Stanwell, England, United Kingdom 5 days ago Egham, England, United Kingdom 2 weeks ago Addlestone, England, United Kingdom 1 month ago Reigate, England, United Kingdom 2 days ago Redhill, England, United Kingdom 2 days ago Camberley, England, United Kingdom 4 days ago Egham, England, United Kingdom 2 weeks ago Camberley, England, United Kingdom 1 month ago Reigate, England, United Kingdom 1 week ago Gatwick, England, United Kingdom 4 months ago Ripley, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr