Operations Supervisor

Operations Supervisor

Walsall Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise Service Engineers and Yard Employees, manage daily priorities, and solve client issues.
  • Company: Carrier Rental Systems provides 24/7 HVAC rental solutions to optimise performance and reduce downtime.
  • Benefits: Enjoy a company van, life insurance, 25 days holiday plus bank holidays, and potential overtime.
  • Why this job: Join a diverse team that values creativity and innovation while making a real impact in the industry.
  • Qualifications: Previous engineering experience with HVAC equipment and understanding of MS Office is essential.
  • Other info: This role promotes a culture of safety and continuous improvement, ensuring you lead by example.

The predicted salary is between 30000 - 42000 £ per year.

Location: Watkins Hire Ltd Walsall, Brineton Street, Quayside Drive, Walsall, WS2 9LA, UK

Carrier Rental Systems supplies immediate, 24/7, nationwide HVAC rental solutions to help sustain and optimise your company’s performance, and protect you from the anxiety of unplanned downtime.

About the role

The role is based in Walsall and its main aim is to supervise the work of Service Engineers and Yard Employees in the depot. As an Operations Supervisor, you\’ll be responsible for managing day-to-day priorities, solving client issues received by the team, and providing Health & Safety in the depot. Moreover, you\’ll be optimizing manpower and resources, responding to customer complaints, and escalating key issues to senior management.

As an Operations Supervisor, you\’ll be responsible for:

  • Taking the lead on aspects of H&S – Leading by example
  • Ensuring that all assets are available for hire
  • Ensuring that all assets are aesthetically and mechanically of a very high standard
  • Deputizing for your line manager as the need arises
  • Taking responsibility for the day-to-day running needs of the depot
  • Dealing with customer\’s problems on site as they arise
  • Assisting with internal problems in the depot
  • Liaising and working closely with Service Manager and operational management
  • Assisting with the free movement of equipment among all depots
  • Maintaining all maintenance records within the depot
  • Assessing and maintaining health and safety needs in the depot; leading by example with continuous improvement
  • Ensuring all paperwork/documentation is up-to-date

To be successful in the role you should have:

  • Previous engineering experience in repairing and servicing HVAC temperature control/refrigeration equipment (ideally boilers, chillers, cooling equipment, etc.)
  • Experience of supervising a team is beneficial but not essential
  • FGas or gas safe certification required
  • Experience of prioritizing workflow
  • Understanding of computer applications including MS Office

We offer:

  • Company VAN
  • Monday to Friday job with possibility of overtime
  • Life insurance
  • 25 days of holidays + bank holidays

Our commitment to you

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

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Operations Supervisor employer: Watkins Hire Ltd

At Carrier Rental Systems, located in Walsall, we pride ourselves on being an exceptional employer that values the expertise and creativity of our team. Our commitment to employee growth is evident through our enriching career opportunities, supportive work culture, and focus on diversity and inclusion, ensuring that every individual feels they belong. With benefits like a company van, generous holiday allowance, and life insurance, we strive to create a rewarding environment where you can thrive and make a meaningful impact.
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Contact Detail:

Watkins Hire Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Supervisor

✨Tip Number 1

Familiarise yourself with the HVAC industry and the specific equipment mentioned in the job description. Understanding the technical aspects of boilers, chillers, and cooling equipment will help you stand out during discussions.

✨Tip Number 2

Highlight any previous experience you have in supervising teams or managing workflows. Even if it's not directly related to HVAC, showcasing your leadership skills can make a strong impression.

✨Tip Number 3

Prepare to discuss your approach to health and safety in the workplace. Since this role emphasises leading by example in H&S, having concrete examples of how you've implemented safety measures in past roles will be beneficial.

✨Tip Number 4

Research Carrier Rental Systems and their commitment to employee engagement and diversity. Being able to articulate how your values align with theirs can demonstrate your genuine interest in the company culture.

We think you need these skills to ace Operations Supervisor

Leadership Skills
Health and Safety Management
Team Supervision
Problem-Solving Skills
Customer Service Skills
Technical Knowledge of HVAC Systems
Workflow Prioritisation
Communication Skills
Documentation Management
Resource Optimisation
Conflict Resolution
Attention to Detail
Adaptability
Computer Literacy (MS Office)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in HVAC systems and any supervisory roles you've held. Use keywords from the job description to demonstrate that you meet the requirements.

Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Operations Supervisor role at Watkins Hire Ltd. Mention specific experiences that showcase your leadership skills and problem-solving abilities.

Highlight Health & Safety Knowledge: Since the role involves leading on health and safety, emphasise any relevant certifications or experiences you have in this area. Discuss how you have previously ensured compliance and safety in a work environment.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Watkins Hire Ltd

✨Showcase Your Leadership Skills

As an Operations Supervisor, you'll be expected to lead by example. Prepare examples of how you've successfully managed teams or projects in the past, highlighting your ability to motivate and guide others.

✨Demonstrate Your Technical Knowledge

Since the role involves HVAC systems, brush up on your technical knowledge related to temperature control and refrigeration equipment. Be ready to discuss your previous engineering experience and any relevant certifications you hold.

✨Prepare for Problem-Solving Scenarios

Expect questions about how you would handle specific client issues or internal problems. Think of real-life examples where you've successfully resolved conflicts or improved processes, as this will show your capability in managing day-to-day operations.

✨Emphasise Health & Safety Awareness

Health and safety is a key aspect of the role. Be prepared to discuss your understanding of H&S regulations and how you've implemented safety measures in previous positions. This will demonstrate your commitment to maintaining a safe working environment.

Operations Supervisor
Watkins Hire Ltd
Location: Walsall
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