Despatch First Line Manager

Despatch First Line Manager

Glasgow Full-Time 24000 - 34000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate a team in managing outbound operations at a busy warehouse.
  • Company: Strive Supply Chain is a top recruitment consultancy in logistics and supply chain management.
  • Benefits: Enjoy a competitive salary of up to £34k plus benefits, including a Monday to Friday schedule.
  • Why this job: Join a dynamic team and make a real impact on customer satisfaction and operational efficiency.
  • Qualifications: Experience in logistics with strong leadership, planning, and communication skills required.
  • Other info: Opportunity for continuous improvement and professional development in a state-of-the-art facility.

The predicted salary is between 24000 - 34000 £ per year.

Strive are a UK wide Supply Chain & Logistics management recruiter. Our client is a leading Non-Food FMCG Distributor who is currently recruiting for a Despatch First Line Manager to manage the late shift at their state of the art site in Didcot, Oxfordshire on a Monday - Friday basis (1400hrs - 2200hrs).

Reporting into the Despatch Operations Manager you will be responsible for overseeing the daily execution of outbound operations across multiple warehouse functions. You will play a pivotal role in leading, developing, and motivating a team to ensure high levels of performance, safety, and customer satisfaction. This includes day-to-day management of workflow, strategic planning of outbound loads, and ensuring compliance with warehouse standards and systems.

Key Accountabilities as Despatch First Line Manager:

  • Plan, allocate and manage daily resources to meet despatch targets and service level agreements.
  • Lead Daily Information Briefings (DIBs) to set priorities and communicate operational plans.
  • Monitor KPIs and adjust plans to ensure productivity and accuracy.
  • Ensure effective despatch of customer orders using BY WMS and associated MHE systems.
  • Forecast and report on daily volumes and performance trends.
  • Analyse operational data to identify bottlenecks and implement improvement actions.
  • Manage MHE usage, licensing and reporting of equipment performance and costs.
  • Lead a team of warehouse operatives with a focus on high performance, accountability, and engagement.
  • Conduct team member reviews, appraisals, and performance feedback sessions.
  • Uphold and enforce all H&S, quality and environmental standards.
  • Conduct regular audits, MHE safety checks and risk assessments.
  • Support go-live of new systems, including process testing and SOP development.
  • Identify operational gaps and propose process improvements.
  • Work cross-functionally to support new projects and implementations.
  • Promote and drive a culture of continuous improvement (Lean, 5S, etc.).

The Ideal Person for the Despatch First Line Manager role:

  • Experience in a fast-paced warehouse or logistics environment with team leadership responsibility.
  • Strong organisational, planning, and communication skills (written and verbal).
  • Ability to lead by example and drive a high-performance culture.
  • Proficiency in using WMS (preferably BY WMS) and standard office systems.
  • Proven ability to manage change and improve processes.
  • Understanding of Health & Safety and warehouse compliance.

This is a fantastic opportunity we look forward to your application.

Despatch First Line Manager employer: Strive Supply Chain Services Ltd

Strive Supply Chain is an exceptional employer, offering a dynamic work environment in Didcot, Oxfordshire, where you can thrive as a Despatch First Line Manager. With a strong focus on employee development and a culture of continuous improvement, you will have the opportunity to lead a dedicated team while enjoying competitive benefits and a commitment to safety and quality. Join us to be part of a forward-thinking organisation that values your contributions and supports your career growth.
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Contact Detail:

Strive Supply Chain Services Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Despatch First Line Manager

✨Tip Number 1

Familiarise yourself with the specific warehouse management systems mentioned in the job description, particularly BY WMS. Understanding how to navigate and utilise these systems will give you a significant edge during interviews.

✨Tip Number 2

Highlight your experience in leading teams within fast-paced environments. Be prepared to share specific examples of how you've motivated your team and improved performance, as this is crucial for the Despatch First Line Manager role.

✨Tip Number 3

Demonstrate your knowledge of health and safety regulations relevant to warehouse operations. Being able to discuss how you've implemented safety standards in previous roles will show your commitment to maintaining a safe working environment.

✨Tip Number 4

Prepare to discuss your approach to continuous improvement methodologies like Lean and 5S. Employers are looking for candidates who can not only identify operational gaps but also propose effective solutions to enhance efficiency.

We think you need these skills to ace Despatch First Line Manager

Team Leadership
Resource Management
Operational Planning
Performance Monitoring
Warehouse Management Systems (WMS)
Data Analysis
Health and Safety Compliance
Communication Skills
Problem-Solving Skills
Continuous Improvement Methodologies (Lean, 5S)
Change Management
Performance Appraisals
Risk Assessment
Cross-Functional Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in warehouse or logistics environments, especially any leadership roles. Use keywords from the job description to demonstrate that you meet the specific requirements for the Despatch First Line Manager position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with WMS systems, team leadership, and your ability to drive performance and safety standards. Personalise it to reflect why you want to work specifically for this client.

Highlight Key Achievements: In both your CV and cover letter, include specific examples of how you've successfully managed teams, improved processes, or met targets in previous roles. Quantify your achievements where possible to make a stronger impact.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Strive Supply Chain Services Ltd

✨Know Your Operations

Familiarise yourself with the specific operations of the company you're interviewing for. Understand their despatch processes, key performance indicators (KPIs), and any recent changes in their logistics strategy. This will show your genuine interest and help you answer questions more effectively.

✨Demonstrate Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your ability to motivate others, manage workflow, and handle challenges. This is crucial for a role that requires leading a team of warehouse operatives.

✨Emphasise Safety and Compliance

Be ready to discuss your understanding of health and safety regulations and warehouse compliance. Share any relevant experiences where you upheld safety standards or conducted audits, as this is a key responsibility of the Despatch First Line Manager.

✨Showcase Problem-Solving Abilities

Think of instances where you've identified operational bottlenecks and implemented improvements. Be prepared to discuss how you analyse data to make informed decisions, as this will demonstrate your analytical skills and proactive approach to management.

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