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- Tasks: Design and deliver user-centred services that meet business goals.
- Company: Join a dynamic team focused on innovative service design in London.
- Benefits: Enjoy a hybrid work model with two days onsite and competitive pay.
- Why this job: Shape impactful user experiences while collaborating with diverse teams.
- Qualifications: SC clearance required; experience in service design and user research essential.
- Other info: Opportunity to drive innovation and improve service delivery using emerging technologies.
The predicted salary is between 42000 - 63000 £ per year.
Service Designer (SC Cleared) 2 Months London (2 Days per week onsite) £525p/d max via Umbrella The successful candidate will hold SC clearance The Service Designer is responsible for shaping end-to-end service experiences that meet user needs and align with business goals. This role works across departments to design, prototype, and iterate services that are intuitive, efficient, and sustainable. The Service Designer ensures that services are user-centred, technically feasible, and operationally viable. Key Responsibilities: Service Design & Implementation: Lead the design and delivery of services, ensuring they meet user needs and experience standards. Stakeholder Engagement: Collaborate with clients, experience owners, and cross-functional teams to align service design with strategic goals. Research & Insight Gathering: Conduct user research and service mapping to identify pain points and opportunities for improvement. Innovation & Continuous Improvement: Drive innovation initiatives that leverage emerging technologies to enhance service delivery. Feedback Loops: Establish mechanisms for capturing user feedback and iterating service designs accordingly. Governance & Reporting: Track service performance and report on outcomes to stakeholders Key Skills & Experience: Strong background in user-centred design and service design methodologies. Experience with journey mapping, service blueprints, and prototyping tools. Excellent communication and facilitation skills across technical and non-technical audiences. Ability to work in agile, cross-functional teams. Familiarity with digital transformation and IT service management principles. Strategic thinking with a focus on measurable outcomes and continuous improvement. The selected individual will need to have strong stakeholder management skills and can present to an audience ranging from junior to senior roles, be SC Vetted and be available to work on-site in London two days per week as part of a hybrid working arrangement. #J-18808-Ljbffr
Service Designer (SC Cleared) employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer (SC Cleared)
✨Tip Number 1
Familiarise yourself with the latest trends in service design and user-centred methodologies. This will not only help you understand the role better but also allow you to engage in meaningful conversations with stakeholders during interviews.
✨Tip Number 2
Network with professionals in the field of service design, especially those who have experience in SC cleared roles. Attend relevant meetups or webinars to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific examples of your past work that demonstrate your ability to lead service design projects. Highlight your experience with journey mapping and prototyping tools, as these are crucial for the role.
✨Tip Number 4
Showcase your stakeholder management skills by preparing to discuss how you've successfully collaborated with cross-functional teams in the past. Being able to articulate your approach to engaging both technical and non-technical audiences will set you apart.
We think you need these skills to ace Service Designer (SC Cleared)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Service Designer position. Familiarise yourself with user-centred design principles and service design methodologies.
Tailor Your CV: Customise your CV to highlight relevant experience in service design, user research, and stakeholder engagement. Use specific examples that demonstrate your ability to lead design projects and collaborate with cross-functional teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service design and your understanding of the role. Mention your SC clearance and how your skills align with the company's goals, particularly in innovation and continuous improvement.
Showcase Your Work: If possible, include a portfolio or links to previous projects that illustrate your experience with journey mapping, service blueprints, and prototyping tools. This will help demonstrate your practical skills and approach to service design.
How to prepare for a job interview at Experis - ManpowerGroup
✨Showcase Your User-Centred Design Skills
Be prepared to discuss your experience with user-centred design methodologies. Highlight specific projects where you successfully implemented these principles, focusing on how they improved user experiences and met business goals.
✨Demonstrate Stakeholder Engagement
Prepare examples of how you've collaborated with various stakeholders in previous roles. Emphasise your communication skills and ability to align service design with strategic objectives, showcasing your adaptability in working with both technical and non-technical audiences.
✨Discuss Your Research Methodologies
Be ready to explain your approach to user research and service mapping. Share insights from past experiences where you identified pain points and opportunities for improvement, and how those insights informed your design decisions.
✨Highlight Innovation and Continuous Improvement
Talk about any initiatives you've led that leveraged emerging technologies to enhance service delivery. Discuss how you establish feedback loops to iterate on service designs, demonstrating your commitment to continuous improvement and measurable outcomes.
