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For Companies At a Glance
- Tasks: Lead the Tool Hire operation, manage stock, and ensure customer satisfaction.
- Company: Jewson is a top building materials distributor in Northern Europe, known for great service.
- Benefits: Enjoy competitive salary, performance bonuses, 34 days holiday, and various employee perks.
- Why this job: Join a friendly team dedicated to exceptional service and personal growth opportunities.
- Qualifications: Must have a UK driving license and experience in customer-facing roles; training provided.
- Other info: Flexible working options available; supportive recruitment process for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to lead and drive the Tool Hire Department in our Redhill branch.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Responsibilities
- Manage the Tool Hire operation in branch – develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance
- Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling to achieve Tool Hire targets
- Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey
- Maintain full compliance with company policies and procedures, especially in relation to Health & Safety
- Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network
- When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
Required Skills and Experience
- Manual UK driving license, held for a minimum of 1 year, with no more than 6 points
- Previous industry experience would be beneficial but not essential
- Experience in a customer facing, sales focused role
- Confident in leading and developing a team
What’s in it for you?
- Competitive salary and discretionary bonus
- A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
- Generous employee discounts
- Access to discounts with hundreds of your favourite high street and online retailers
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Why STARK?
At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What’s next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
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Tool Hire Manager employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Manager
✨Tip Number 1
Familiarise yourself with the tool hire industry and the specific products that Jewson offers. Understanding the tools and equipment will not only help you in conversations with customers but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Jewson, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Jewson values strong leadership, so be ready to share specific examples of how you've developed team members and driven results.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've handled challenging customer interactions. Jewson is looking for someone who can build strong relationships, so demonstrating your ability to connect with customers will set you apart.
We think you need these skills to ace Tool Hire Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in tool hire management and customer service. Use specific examples that demonstrate your ability to drive results and lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience in the tool hire industry and how you can contribute to Jewson's success.
Highlight Key Skills: In your application, emphasise skills such as communication, organisation, and leadership. These are crucial for the Tool Hire Manager position and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jewson
✨Show Your Tool Hire Knowledge
Make sure to brush up on your tool hire product knowledge before the interview. Being able to discuss different tools and their uses will demonstrate your competence and passion for the role.
✨Emphasise Customer Interaction Skills
Since the role involves regular customer interaction, be prepared to share examples of how you've successfully built relationships with customers in the past. Highlight your ability to listen and respond to their needs.
✨Demonstrate Leadership Experience
As a Tool Hire Manager, you'll need to lead a team. Be ready to discuss your previous leadership experiences, focusing on how you developed your team and provided constructive feedback.
✨Prepare for Health & Safety Questions
Given the importance of compliance with health and safety policies, review relevant regulations and be prepared to discuss how you've ensured safety in previous roles. This will show your commitment to maintaining a safe working environment.
