Amazon Connect Software Architect

3 days ago Be among the first 25 applicants Our client is seeking a skilled Amazon Connect Software Architect to lead the design and implementation of AWS cloud contact centre solutions for enterprise-level clients. This is a fully remote opportunity offering competitive pay and a chance to shape innovative, cloud-first CX strategies. Key Responsibilities: Lead the end-to-end technical design of Amazon Connect / CCaaS implementations Own IVR architecture, routing strategies, API integrations, and external data flows Act as Subject Matter Expert on migration and deployment of AWS-based contact center solutions Partner with client architecture teams and communicate with executive stakeholders Optimise cloud contact centre performance and build reusable code/templates Requirements: 3+ years of experience with Amazon Connect , AWS Lambda , and Amazon Lex AWS Solutions Architect certification (preferred) Proven experience in CCaaS design, integration, and cloud migration Excellent leadership and stakeholder engagement skills Join a fast-paced, forward-thinking team where your architectural expertise will shape the future of digital customer experiences . Interested? Apply now or send a message to learn more! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at TJ REC SOLUTIONS by 2x Get notified about new Software Architect jobs in United Kingdom . Birmingham, England, United Kingdom 2 days ago London, England, United Kingdom 4 months ago London, England, United Kingdom 1 month ago Bristol, England, United Kingdom 2 months ago London, England, United Kingdom 1 day ago Liverpool, England, United Kingdom 2 months ago London, England, United Kingdom 1 week ago London, England, United Kingdom 3 weeks ago Glasgow, Scotland, United Kingdom 2 months ago Solutions Architect – POS (United Kingdom, Ireland) London, England, United Kingdom 2 months ago Senior Software Engineer (Graphics) – Sports Interactive Reading, England, United Kingdom 2 weeks ago Northern Ireland, United Kingdom £90,000.00-£95,000.00 2 weeks ago London, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr