Senior Credit Fraud Analyst

Internal use only – Grade F About us We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing. About the team You will work in the Fraud team within Credit Risk which is a team of 5 (Credit Risk department consists of c.60 FTE), working on multiple priorities within a fast-paced, dynamic environment. Our team is responsible for development & control of fraud prevention initiatives & strategy. This involves the analysis of previous fraudulent activity to create and implement industry-established and new innovative fraud prevention measures to the business, covering all areas of risk including new credit applications, card transactions for cash orders, impersonation fraudulent attempts and account takeovers. All work is closely linked to the operational fraud prevention team based in Bolton which uses the systems and strategies that are created to minimise any losses incurred. We don’t expect you to know everything; we have a friendly team who will be able to support you and help you settle in and learn. About the Role As a Senior Fraud Analyst, you will be making best use of the growing amount of data available to make more informed decisions to limit fraud losses across our brands, and to protect our customers and The Very Group from fraud. You will work with the business to help us make the right decisions at the right times. Whether it’s providing performance analytics on strategies, or strategy optimisation, you’ll be encouraged to provide insight and recommendations on customer and commercial outcomes, communicating these in a compelling, impactful way to senior stakeholders. You’ll work on multiple priorities within a fast-paced, dynamic environment. You’ll need to be able to manage the expectations of stakeholders alongside prioritising your workload. You will play your part to meet the broader needs of the business and deliver a world-class, personalised experience for our customer. You’ll be surrounded by the best talent across Financial Services and the wider group – working collaboratively to fulfil the ambitions of the business and the Credit Risk Strategy Department. Critical decisions are made here every day and acted upon immediately – giving you every chance to create a real impact, make decisions and quickly see the results! About you You’re curious, analytical and logical by nature with a keen eye for detail. You have a degree in a numerate subject area, are highly proficient with SQL or SAS with advanced Microsoft Excel skills too. Experience of FICO products such as Blaze Advisor or other credit lending decision engines would be advantageous. We’re also interested in your softer skills – your ability to collaborate and build effective working relationships, work with challenging stakeholders along with the ability to solve complex problems and relay solutions in a simple, clear and concise way. Working at pace with competing and changing priorities doesn’t faze you – you thrive in that type of environment, you’re not afraid to challenge the status quo. Customer outcome focused and commercially aware with the ability to present your findings into business recommendations, you’re comfortable in dealing with stakeholders at all levels. There is very little hierarchy here and if you were to join us, you would be encouraged to have a voice and the confidence to use it. The teams here are passionate, innovative and committed. We expect you to be the same. Some of our benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a one-stage interview process for this position: 1st Stage – A one-hour formal interview where you can expect both competency and technical questions. Please do let us know if you require any reasonable adjustments. Equal opportunities We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr