At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join The Estée Lauder Companies Inc., a leader in prestige beauty.
- Benefits: Enjoy competitive pay, training, and opportunities for career growth.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Retail management experience, strong leadership, and business planning skills required.
- Other info: Flexible hours including nights and weekends; perfect for ambitious self-starters.
The predicted salary is between 28000 - 34000 £ per year.
Join to apply for the Travel Retail – MAC – Retail Manager – Stansted WDF – 37.5 Hours role at The Estée Lauder Companies Inc. 21 hours ago Be among the first 25 applicants Join to apply for the Travel Retail – MAC – Retail Manager – Stansted WDF – 37.5 Hours role at The Estée Lauder Companies Inc. Description We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Description We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. Qualifications Proven retail management/assistant retail management experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling Previous retail operations experience including inventory and facilities management and cash reconciliation Proven track record of leading a team to achieve sales and customer service targets Experience of creating and executing in-store events Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Personal Care Product Manufacturing Referrals increase your chances of interviewing at The Estée Lauder Companies Inc. by 2x Sign in to set job alerts for “Retail Manager” roles. 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Travel Retail - MAC - Retail Manager - Stansted WDF - 37.5 Hours employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Retail - MAC - Retail Manager - Stansted WDF - 37.5 Hours
✨Tip Number 1
Familiarise yourself with MAC's brand values and product range. Understanding their ethos will help you connect with the team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Prepare to showcase your leadership skills by thinking of specific examples from your past experiences where you've successfully led a team or improved sales performance. This will highlight your capability to inspire and manage a team effectively.
✨Tip Number 3
Research the latest trends in the beauty industry, especially in travel retail. Being knowledgeable about current market dynamics will show that you're proactive and ready to implement innovative strategies in your role.
✨Tip Number 4
Network with current or former employees of The Estée Lauder Companies Inc. on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information and potentially strengthen your application.
We think you need these skills to ace Travel Retail - MAC - Retail Manager - Stansted WDF - 37.5 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in cosmetics. Emphasise any leadership roles and specific achievements that demonstrate your ability to meet sales and customer service targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your coaching abilities. Mention how your previous experiences align with the responsibilities of the Retail Manager role and how you can contribute to the team.
Showcase Relevant Skills: In your application, clearly outline your skills in business planning, customer relationship management, and event execution. Use specific examples from your past roles to illustrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a retail environment.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Leadership Skills
As a Retail Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully coached team members in the past and how you plan to motivate your future team at The Estée Lauder Companies.
✨Understand the Brand
Familiarise yourself with MAC's brand values, products, and customer base. Being able to discuss how you can align your management style with the brand's ethos will show your commitment and understanding of the role.
✨Prepare for Business Planning Questions
Since the role involves creating and executing business plans, be ready to discuss your previous experience with setting sales targets and analysing performance. Think of specific strategies you've implemented that led to measurable success.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key in retail. Be prepared to share stories that highlight your approach to providing personalised service and how you've handled challenging customer interactions in the past.