Summary
Independently drive business through ESET’s channel partners and distributors. Focus on partnership, profiling, and cross-sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/accounts split, working with external Channel Account Managers and SE.
Job description
FUNCTIONAL RESPONSIBILITIES AND DUTIES
- Engage with your partners virtually (phone and video calls), driving activities and acquisition by supporting their day-to-day operational requirements.
- Build a collaborative business relationship with your partner accounts and their customers. Understand and get to know the key decision-makers within each organization to positively influence as required.
- Primarily deal with volume partners.
- Perform profiling of partners daily with the aim to identify partners with potential and pass them to CAMs.
- Create the pipeline with your accounts focusing on existing business and upsell.
- Accurately forecast revenue on a weekly and monthly basis.
- Keep up with ESET\’s product range (sales and basic technical level) and respond to queries, outlining benefits when necessary to your channel partners. Counter any competitive claims.
- Keep reseller and customer company information and all activities up-to-date in the CRM system.
- Assist resellers in operational tasks such as processing deal registration and orders.
- Achieve monthly and annual revenue and KPI targets.
- Carry out other work according to instructions from a managing employee, in accordance with department and company activities.
REQUIREMENTS
- Education: Degree or equivalent is desirable, preferably in IT or cyber-related subjects. GCSE (or equivalent) in Maths & English (high school).
- Experience: 4 years of work experience.
- Knowledge: Basic knowledge of Microsoft Excel, Word, and Outlook.
- Language: English – B2 level.
- Personal characteristics: Ability to multi-task whilst under pressure.
Benefits
- Health insurance, death in service, employee assistance program (EAP), pension, Perkbox, free sight tests and glasses discount, sick pay, extra holiday, wellbeing allowance.
- Family allowances such as childbirth, marriage, and enhanced parental leave.
- Office perks including free parking, drinks and fruit, Friday breakfast, Christmas and summer parties.
- Other benefits like loyalty awards, employee referral schemes, cycle to work, tech schemes, and Christmas hampers.
Primary location: Bournemouth
Additional locations: N/A
Time type: Full-time
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Inside Partner Account Manager II employer: Eset
ESET is an exceptional employer that fosters a collaborative and supportive work culture, particularly for the Inside Partner Account Manager II role based in Bournemouth. With a strong focus on employee wellbeing, we offer comprehensive benefits including health insurance, generous family allowances, and various office perks that enhance work-life balance. Our commitment to professional growth is evident through opportunities for skill development and career advancement, making ESET a rewarding place to build your career in the IT sector.
Contact Detail:
Eset Recruiting Team